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When I Work Plans: Seats, Hubs, and Qualifying Tiers

Choose your When I Work plan by mapping must-haves to qualifying tiers — seats, hubs, pools, and add-ons — not homepage “from” tiles.

By Lee M.Updated Aug 18, 20266 min readFact-checked

Quick answer

Choose a When I Work plan by mapping must-haves for applicant tracking / recruiting to a qualifying tier — seats, hubs, pools, and add-ons included — not by comparing homepage “from” tiles. Confirm time and attendance (Essentials+) and GPS / geofence clock-in (Essentials+) are on the package you will actually buy. Never invent list prices here — confirm seats, hubs, and quote terms on /pricing/when-i-work/.

  • List day-one must-haves
  • Map to a researched qualifying plan
  • Price hubs / add-ons you will actually use
  • Confirm trial or free proving ground
  • Write the quote before you buy

When I Work packaging rules

  • Tiles are the bottom layer When I Work is often sold on seats, hubs, pools, or quote packaging in our snapshot — treat homepage tiles as marketing, not a bill of materials. Confirm live packaging on the pricing page.
  • Gates change the bill Plan-gated in research: time and attendance (Essentials, Pro, Premium, Enterprise); GPS / geofence clock-in (Essentials, Pro, Premium, Enterprise).
  • Free is a proving ground Our snapshot records no trial length for When I Work — ask for an evaluation window in writing before you commit seats.
  • Wrong cluster, wrong comparison Do not compare When I Work (applicant tracking / recruiting) to frontline scheduling or a GPS time clock on a single price tile.

When I Work qualifying configuration

When I Work plan anatomy: seats, hubs, gates, add-ons.
Read When I Work pricing from must-have gates upward; confirm numbers on the pricing page.

1. List must-haves, then qualify

Must-haves should match post one live role, move three candidates through stages, and collect interview feedback. Research-supported features include applicant tracking, career site and job boards, core hris, and workforce scheduling. Worked example: Harbor Retail (two recruiters and eight hiring managers) drops a cheaper tile when the must-have workflow unlocks only on a higher hub.

2. Compare like for like

Never invent list prices here — confirm seats, hubs, and quote terms on /pricing/when-i-work/. Worked example: Harbor Retail (two recruiters and eight hiring managers) totals the qualifying configuration at their headcount — not the marketing starter tile — then asks for the quote in writing.

When I Work must vs nice

Must-have
  • Core job on entry plan
  • Gated capabilities
Nice-to-have
  • AI / SMS / extra hubs

When I Work checklist

Bring these questions to every demo

Ask vendors to show the workflow live, not just describe it.

  • 1List day-one must-havesFeatures that must ship without an unused enterprise tier.
  • 2Map to a qualifying planUse researched plan names — not marketing starting tiles.
  • 3Get the qualifying quote in writingSeats, hubs, add-ons, and implementation fees.

3. Map must-haves to plan names in writing

Feature gates researched on When I Work: time and attendance (Essentials, Pro, Premium, Enterprise) and GPS / geofence clock-in (Essentials, Pro, Premium, Enterprise). Map each must-have to the plan that unlocks it.

Compare published tiers on the same headcount assumption.

Worked example: Hourly teams that mainly need scheduling and messaging at a low per-user price screenshots the plan shown in demo and matches it to /pricing/when-i-work/.

4. Model seats, usage, and add-ons together

Build one sheet: seats, usage units, add-on SKUs, and overage triggers for When I Work. Compare totals — not entry tiles.

5. Get a written quote on the qualifying configuration

Ask When I Work for a quote that names plan, seats, usage band, and add-ons. Store it next to alternatives with the same assumptions.

Worked example: Hourly teams that mainly need scheduling and messaging at a low per-user price files quotes in the same folder with identical date and headcount headers.

6. Map must-haves to plan names in writing

Feature gates researched on When I Work: time and attendance (Essentials, Pro, Premium, Enterprise) and GPS / geofence clock-in (Essentials, Pro, Premium, Enterprise). Map each must-have to the plan that unlocks it.

Compare published tiers on the same headcount assumption.

Worked example: Hourly teams that mainly need scheduling and messaging at a low per-user price screenshots the plan shown in demo and matches it to /pricing/when-i-work/.

7. Model seats, usage, and add-ons together

Build one sheet: seats, usage units, add-on SKUs, and overage triggers for When I Work. Compare totals — not entry tiles.

8. Get a written quote on the qualifying configuration

Ask When I Work for a quote that names plan, seats, usage band, and add-ons. Store it next to alternatives with the same assumptions.

Worked example: Hourly teams that mainly need scheduling and messaging at a low per-user price files quotes in the same folder with identical date and headcount headers.

9. Map must-haves to plan names in writing

Feature gates researched on When I Work: time and attendance (Essentials, Pro, Premium, Enterprise) and GPS / geofence clock-in (Essentials, Pro, Premium, Enterprise). Map each must-have to the plan that unlocks it.

Compare published tiers on the same headcount assumption.

Worked example: Hourly teams that mainly need scheduling and messaging at a low per-user price screenshots the plan shown in demo and matches it to /pricing/when-i-work/.

10. Model seats, usage, and add-ons together

Build one sheet: seats, usage units, add-on SKUs, and overage triggers for When I Work. Compare totals — not entry tiles.

11. Get a written quote on the qualifying configuration

Ask When I Work for a quote that names plan, seats, usage band, and add-ons. Store it next to alternatives with the same assumptions.

Worked example: Hourly teams that mainly need scheduling and messaging at a low per-user price files quotes in the same folder with identical date and headcount headers.

Frequently asked questions

  • Does a free When I Work plan count?

    Our snapshot records no trial length for When I Work — ask for an evaluation window in writing before you commit seats.

  • Should we pay annually?

    Only after the qualifying configuration is written. Annual discounts do not fix the wrong hub.

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