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Freshchat Review

CUSTOMER SERVICE SOFTWARE

Choose Freshchat when live chat and messaging with a free 10-agent tier is the primary job within the Freshworks ecosystem.

Last updated 2026-08-18Independent editorial review

  • Starting price

    $0.00/user/month

  • Free plan

    Yes

  • Free trial

    21 days

  • Best for

    Freshworks customers wanting live chat as the primary purchase

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SoftwareGlimpse review

7.6/10

Good

  • ease of use8
  • support job fit8
  • workflow depth7
  • omnichannel7
  • self service6
  • integrations8
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FAQ answers are based on verified research from official sources and are reviewed regularly for accuracy. Last updated: 2026-08-18.