Crisp Review
LIVE CHAT SOFTWAREChoose Crisp when you want flat per-workspace live chat and shared inbox economics — not when you need deep ITSM ticketing or Text-style per-person chat packaging.
Starting price
$0.00/user/month
Free plan
Yes
Free trial
14 days
Best for
Startups wanting one flat chat bill as agents grow within included seats
SoftwareGlimpse review
7.4/10
Good
- ease of use8
- support job fit8
- workflow depth7
- omnichannel8
- self service7
- integrations7
Crisp plans & pricing
Verified 2026-09-06 from crisp.chat/en/pricing. Flat per-workspace USD monthly: Free $0 (2 seats), Mini $45 (4), Essentials $95 (10), Plus $295 (20+). Extra seats $10/mo. 14-day trial. Hugo AI credits bundled on paid plans. Affiliate economics excluded.
Mini
$45.00
per month, billed monthly
- Everything in Free, plus:
- Mini buyers
Essentials
$95.00
per month, billed monthly
- Everything in Mini, plus:
- Small teams starting with core workflows
Plus
$295.00
per month, billed monthly
- Everything in Essentials, plus:
- Plus buyers
Estimate team cost
Rough monthly and annual cost for Crisp based on list pricing. Confirm rates on the vendor site before buying.
- Monthly
- $0.00
- Annual
- $0.00
Crisp pricing compared
| Metric | Crisp | Tidio | LiveChat | Freshchat | Intercom |
|---|---|---|---|---|---|
| Starting price | $0.00/user/month | $24.17/user/month | $19.00/user/month | $0.00/user/month | $29.00/user/month |
| Free plan | Yes | Yes | No | Yes | No |
| Free trial | Yes | Yes | Yes | Yes | Yes |