SoftwareGlimpse
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Crisp Review

LIVE CHAT SOFTWARE

Choose Crisp when you want flat per-workspace live chat and shared inbox economics — not when you need deep ITSM ticketing or Text-style per-person chat packaging.

Last updated 2026-09-06Independent editorial review

  • Starting price

    $0.00/user/month

  • Free plan

    Yes

  • Free trial

    14 days

  • Best for

    Startups wanting one flat chat bill as agents grow within included seats

Visit Crisp
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SoftwareGlimpse review

7.4/10

Good

  • ease of use8
  • support job fit8
  • workflow depth7
  • omnichannel8
  • self service7
  • integrations7
How we score →

Catalogue coverage

Official sources
2
Screenshots
0
Official videos
0
Feature claims
16
Pricing records
4
Last verified
6 Sept 2026

Evidence library

Primary sources and SoftwareGlimpse recommendations used for this product analysis.

18 items

Official documentation

  • Official documentation

    Primary sourceVerified

    Crisp — Official Site

    Verified: 6 Sept 2026

    Open source ↗

Pricing source

Feature claim

  • Feature claim

    SoftwareGlimpse analysisVerified

    Live chat

    Availability: supported

    What it supports

    • Live chat

    Used to support

    • Live chat → supported

    Verified: —

  • Feature claim

    SoftwareGlimpse analysisVerified

    Shared inbox

    Availability: supported

    What it supports

    • Shared inbox

    Used to support

    • Shared inbox → supported

    Verified: —

  • Feature claim

    SoftwareGlimpse analysisVerified

    Omnichannel inbox

    Availability: supported

    What it supports

    • Omnichannel inbox

    Used to support

    • Omnichannel inbox → supported

    Verified: —

  • Feature claim

    SoftwareGlimpse analysisVerified

    Knowledge base

    Availability: supported

    What it supports

    • Knowledge base

    Used to support

    • Knowledge base → supported

    Verified: —

  • Feature claim

    SoftwareGlimpse analysisVerified

    Chatbot / AI agent

    Availability: supported

    What it supports

    • Chatbot / AI agent

    Used to support

    • Chatbot / AI agent → supported

    Verified: —

  • Feature claim

    SoftwareGlimpse analysisVerified

    Macros & automation

    Availability: supported

    What it supports

    • Macros & automation

    Used to support

    • Macros & automation → supported

    Verified: —

Official product destinations

Vendor destinations used for research — separate from affiliate visit CTAs.

How we verify information

Learn about our methodology

Multiple source verification

Prefer first-party pricing and product pages over secondary summaries.

Regular monitoring

Domain checked-at timestamps drive freshness and refresh flags.

Expert analysis

Category methodology criteria structure editorial judgment.

Editorial independence

Affiliate links never change scores or ranking decisions.