UKG Pro vs When I Work
Compare UKG Pro and When I Work on features, pricing, and buyer fit using the same researched criteria.
UKG Pro
Enterprise HCM + WFM (Kronos heritage) — custom quote; Bryte AI. Distinct from UKG Ready (mid-market bundles).
Best for
- • Enterprises whose HCM shortlist is Workday vs UKG because hourly WFM/compliance is core
- • Healthcare, retail, and 24/7 operations that need HCM plus complex scheduling
- • Global payroll programmes that will quote UKG Pro rather than Ready
No free plan
VS
Our verdict
No universal winner. Choose based on which criteria matter most for your team.
Tie
- • Integrations
Choose UKG Pro if: Enterprises whose HCM shortlist is Workday vs UKG because hourly WFM/compliance is core
Choose When I Work if: Hourly teams that mainly need scheduling and messaging at a low per-user price
When I Work
Per-user hourly scheduling — Essentials from $2.50/user/mo; Pro $5; Premium $8; 14-day trial. Time & attendance is a paid toggle.
Best for
- • Hourly teams that mainly need scheduling and messaging at a low per-user price
- • Operators who will trial 14 days before buying Deputy or Homebase hubs
- • Multi-location teams that stay on Essentials+ for templates and OpenShifts
Starting from $2.50/user/mo
No free plan
UKG Pro vs When I Work at a glance
Criterion-level leaders from verified research.
Scorecard preview
Criterion leaders based on verified research — open the Scorecard tab for evidence detail.
- Starting pricingDepends
UKG Pro
When I Work
- Free planDepends
UKG Pro
When I Work
- User / licence minimumDepends
UKG Pro
When I Work
- IntegrationsTie
UKG Pro
When I Work
The biggest differences
Where the products diverge most clearly on verified criteria.
Starting pricing
DependsUKG Pro
UKG Pro starting price was not verified in current research — confirm on the vendor pricing page; When I Work researched starting price from $2.5/mo. Better value depends on plan rungs, currency, and add-ons.
When I Work
UKG Pro starting price was not verified in current research — confirm on the vendor pricing page; When I Work researched starting price from $2.5/mo. Better value depends on plan rungs, currency, and add-ons.
Which should you choose?
Choose UKG Pro if
- Enterprises whose HCM shortlist is Workday vs UKG because hourly WFM/compliance is core
- Healthcare, retail, and 24/7 operations that need HCM plus complex scheduling
- Global payroll programmes that will quote UKG Pro rather than Ready
Choose When I Work if
- Hourly teams that mainly need scheduling and messaging at a low per-user price
- Operators who will trial 14 days before buying Deputy or Homebase hubs
- Multi-location teams that stay on Essentials+ for templates and OpenShifts
Related comparisons
Alternatives to consider
Workday
Enterprise HCM default — custom PEPM quote (no published seat $); implementation-led. Landscape only vs SMB HRIS/payroll.
Dayforce
AI-powered HCM (HR, pay, time, talent) with continuous payroll calculation — custom quote; formerly Ceridian.
Oracle Cloud HCM
Oracle Fusion Cloud HCM — modular enterprise suite (Global HR, payroll, talent, WFM); custom quote, no published PEPM.
Homebase
SMB hourly WFM (scheduling, time, hiring) priced per location — free Basic ≤10 employees at 1 site; paid Essentials from $24/location/mo annual.
How we compare
A short look at the comparison process. Full methodology
1
Collect
Collect official product information, pricing, and product evidence.
2
Normalize
Map evidence to the same category evaluation criteria for both products.
3
Compare
Evaluate both products against identical criteria — ties and depends are allowed.
4
Explain
Show why each product wins, loses, or ties, with evidence behind the outcome.
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- Independent criterion outcomes
- No invented scores or prices
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