UKG Pro vs When I Work
Compare UKG Pro and When I Work on features, pricing, and buyer fit using the same researched criteria.
UKG Pro
Enterprise HCM + WFM (Kronos heritage) — custom quote; Bryte AI. Distinct from UKG Ready (mid-market bundles).
Best for
- • Enterprises whose HCM shortlist is Workday vs UKG because hourly WFM/compliance is core
- • Healthcare, retail, and 24/7 operations that need HCM plus complex scheduling
- • Global payroll programmes that will quote UKG Pro rather than Ready
No free plan
VS
Our verdict
No universal winner. Choose based on which criteria matter most for your team.
Tie
- • Integrations
Choose UKG Pro if: Enterprises whose HCM shortlist is Workday vs UKG because hourly WFM/compliance is core
Choose When I Work if: Hourly teams that mainly need scheduling and messaging at a low per-user price
When I Work
Per-user hourly scheduling — Essentials from $2.50/user/mo; Pro $5; Premium $8; 14-day trial. Time & attendance is a paid toggle.
Best for
- • Hourly teams that mainly need scheduling and messaging at a low per-user price
- • Operators who will trial 14 days before buying Deputy or Homebase hubs
- • Multi-location teams that stay on Essentials+ for templates and OpenShifts
Starting from $2.50/user/mo
No free plan
Feature comparison
Grouped feature support from verified product research for UKG Pro and When I Work.
Hiring
| Feature | UKG Pro | When I Work | Winner |
|---|---|---|---|
| Applicant tracking | Strong | Moderate | UKG Pro |
| Career site & job boards | Strong | Moderate | UKG Pro |
| Interview scheduling | Strong | Limited | UKG Pro |
Workforce
| Feature | UKG Pro | When I Work | Winner |
|---|---|---|---|
| Workforce scheduling | Strong | Strong | Tie |
| Frontline communications | Strong | Strong | Tie |
| Time & attendance | Strong | Moderate | UKG Pro |
| GPS / geofence clock-in | Strong | Moderate | UKG Pro |
People & payroll
| Feature | UKG Pro | When I Work | Winner |
|---|---|---|---|
| Core HRIS | Strong | Moderate | UKG Pro |
| Payroll processing | Strong | Limited | UKG Pro |
| Benefits administration | Strong | Limited | UKG Pro |
Training
| Feature | UKG Pro | When I Work | Winner |
|---|---|---|---|
| SOP / knowledge base | Moderate | Moderate | Tie |
| Employee training paths | Strong | Moderate | UKG Pro |
| LMS / course commerce | Limited | Limited | Tie |
Platform
| Feature | UKG Pro | When I Work | Winner |
|---|---|---|---|
| HRIS integrations | Strong | Strong | Tie |
| Analytics & reporting | Strong | Strong | Tie |
| AI assistance | Strong | Moderate | UKG Pro |
Some visit links may be affiliate links — we may earn a commission at no extra cost to you. Comparison outcomes are never based on commission.