UKG Pro vs When I Work
Compare UKG Pro and When I Work on features, pricing, and buyer fit using the same researched criteria.
UKG Pro
Enterprise HCM + WFM (Kronos heritage) — custom quote; Bryte AI. Distinct from UKG Ready (mid-market bundles).
Best for
- • Enterprises whose HCM shortlist is Workday vs UKG because hourly WFM/compliance is core
- • Healthcare, retail, and 24/7 operations that need HCM plus complex scheduling
- • Global payroll programmes that will quote UKG Pro rather than Ready
No free plan
VS
Our verdict
No universal winner. Choose based on which criteria matter most for your team.
Tie
- • Integrations
Choose UKG Pro if: Enterprises whose HCM shortlist is Workday vs UKG because hourly WFM/compliance is core
Choose When I Work if: Hourly teams that mainly need scheduling and messaging at a low per-user price
When I Work
Per-user hourly scheduling — Essentials from $2.50/user/mo; Pro $5; Premium $8; 14-day trial. Time & attendance is a paid toggle.
Best for
- • Hourly teams that mainly need scheduling and messaging at a low per-user price
- • Operators who will trial 14 days before buying Deputy or Homebase hubs
- • Multi-location teams that stay on Essentials+ for templates and OpenShifts
Starting from $2.50/user/mo
No free plan
Comparison scorecard
Criterion-by-criterion results for UKG Pro and When I Work. Numeric bars appear only when both products have approved scores.
- Depends
Starting pricing
Published floor price and what that floor actually includes.
UKG Pro starting price was not verified in current research — confirm on the vendor pricing page; When I Work researched starting price from $2.5/mo. Better value depends on plan rungs, currency, and add-ons.
UKG ProDependsWhen I WorkDepends - Depends
Free plan
Whether a usable free plan is published, and what it gates.
UKG Pro does not research a free plan; When I Work does not research a free plan.
UKG ProDependsWhen I WorkDepends - Depends
User / licence minimum
Seat floors, per-employee minimums, and small-team pricing traps.
Check employee or licence minimums for UKG Pro and When I Work on current vendor packaging.
UKG ProDependsWhen I WorkDepends - Tie
Integrations
Important third-party integrations.
UKG Pro and When I Work are close on integrations (8/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
UKG Pro8/10When I Work8/10
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