SugarCRM vs Zendesk Sell
Compare SugarCRM and Zendesk Sell on features, pricing, and buyer fit using the same researched criteria.
SugarCRM
Customer experience CRM (Sugar Sell) with Standard through Premier editions and Sugar Intelligence AI.
Best for
- • SugarCRM targets mid-market sales/CX needs
- • SugarCRM competes in enterprise/mid-market CRM evaluations
- • Sales/CX CRM focus
Starting from $59.00/user/mo
No free plan
VS
Our verdict
There is no universal winner between SugarCRM and Zendesk Sell. Choose based on pipeline depth, automation, email and calling, reporting, and pricing trade-offs.
SugarCRM is better for
- ✓ Pipeline management
- ✓ Reporting
- ✓ Customization
- ✓ Scalability
Zendesk Sell is better for
- ✓ Ease of use
- ✓ Email capabilities
- ✓ Integrations
- ✓ Administration
Tie
- • Sales automation
Choose SugarCRM if: SugarCRM targets mid-market sales/CX needs
Choose Zendesk Sell if: Sales CRM from Zendesk for teams that want pipeline management alongside the broader Zendesk customer experience stack.
Zendesk Sell
Zendesk Sell CRM; Team $19 through Enterprise $169/agent/mo annual.
Best for
- • Sales CRM from Zendesk for teams that want pipeline management alongside the broader Zendesk customer experience stack.
Starting from $19.00/user/mo
No free plan
SugarCRM vs Zendesk Sell pricing
Researched list starting prices: SugarCRM from $59/user/mo; Zendesk Sell from $19/user/mo. Confirm live vendor pricing before buying.
SugarCRM
From $59.00/user/mo
Zendesk Sell
From $19.00/user/mo
SugarCRM
Starting from $59.00/user/mo
Free trial available
- Sugar Sell Standard$59.00/user/mo
- Sugar Sell AdvancedPopular$85.00/user/mo
- Sugar Sell Premier$135.00/user/mo
Zendesk Sell
Starting from $19.00/user/mo
Free trial available
- TeamPopular$19.00/user/mo
- Growth$55.00/user/mo
- Professional$115.00/user/mo
- Enterprise$169.00/user/mo
Estimate your team cost
Monthly estimate from verified per-seat list pricing. Confirm on the vendor site before purchasing.
SugarCRM · Sugar Sell Standard
$885.00/mo
Zendesk Sell · Team
$285.00/mo
+$600.00/mo — SugarCRM costs more
Verified monthly unit prices · Aug 14, 2026
Prices in USD
Shown per user / month from verified list pricing.
Plans can change
Confirm live vendor rates before purchasing.
Add-ons may apply
Calling, SMS, or usage fees can add cost.
Independence
Affiliate status never changes pricing outcomes.
Some visit links may be affiliate links — we may earn a commission at no extra cost to you. Comparison outcomes are never based on commission.