Decodo (Smartproxy) vs TOPdesk
Compare Decodo (Smartproxy) and TOPdesk on features, pricing, and buyer fit using the same researched criteria.
Decodo (Smartproxy)
Decodo (formerly Smartproxy) residential proxies — 3GB $11.25/mo ($3.75/GB); PAYG $4/GB; advertised $2/GB at 1000GB. 3-day trial. Slug remains smartproxy.
Best for
- • Teams that knew Smartproxy and need the Decodo-branded same network
- • Buyers who want a published $11.25 residential starter versus Bright Data commits
- • Projects that will validate a 3-day trial before GB scale
Starting from $11.25/user/mo
No free plan
VS
Our verdict
No universal winner. Choose based on which criteria matter most for your team.
Decodo (Smartproxy) is better for
- ✓ Starting pricing
TOPdesk is better for
- ✓ Integrations
- ✓ Security & admin
Choose Decodo (Smartproxy) if: Teams that knew Smartproxy and need the Decodo-branded same network
Choose TOPdesk if: IT teams that want a published GBP agent ITSM SKU rather than a ServiceNow RFP
TOPdesk
ITSM / service management — Essential £51/agent/mo; Engaged £72; Excellent £101 (GBP). Does not outrank ServiceNow 8.7 / Freshservice 8.4.
Best for
- • IT teams that want a published GBP agent ITSM SKU rather than a ServiceNow RFP
- • European desks comparing TOPdesk Essential £51 to HaloITSM’s UK calculator
- • Buyers who will model GBP vs Freshservice’s USD $19 Starter before ranking
Starting from $51.00/user/mo
No free plan
Decodo (Smartproxy) vs TOPdesk at a glance
Criterion-level leaders from verified research.
Scorecard preview
Criterion leaders based on verified research — open the Scorecard tab for evidence detail.
- Starting pricingDecodo (Smartproxy)
Decodo (Smartproxy)
TOPdesk
- Free planDepends
Decodo (Smartproxy)
TOPdesk
- User / licence minimumDepends
Decodo (Smartproxy)
TOPdesk
- IntegrationsTOPdesk
Decodo (Smartproxy)
TOPdesk
- Security & adminTOPdesk
Decodo (Smartproxy)
TOPdesk
Which It Development is better for you?
Quick picks based on fit — not a universal ranking.
- → Decodo (Smartproxy)
Best for starting pricing
Decodo (Smartproxy) publishes a lower researched starting floor ($11.25/mo vs $51/mo for TOPdesk). Confirm currency, renewals, and add-ons — not a total TCO winner.
- → TOPdesk
Best for integrations
TOPdesk leads on integrations (7/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
- → TOPdesk
Best for security & admin
TOPdesk leads on security admin (6/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
The biggest differences
Where the products diverge most clearly on verified criteria.
Starting pricing
Decodo (Smartproxy) winsDecodo (Smartproxy)
Decodo (Smartproxy) publishes a lower researched starting floor ($11.25/mo vs $51/mo for TOPdesk). Confirm currency, renewals, and add-ons — not a total TCO winner.
TOPdesk
Trails Decodo (Smartproxy) on this criterion
Integrations
TOPdesk winsDecodo (Smartproxy)
Trails TOPdesk on this criterion
TOPdesk
TOPdesk leads on integrations (7/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
Security & admin
TOPdesk winsDecodo (Smartproxy)
Trails TOPdesk on this criterion
TOPdesk
TOPdesk leads on security admin (6/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
Which should you choose?
Choose Decodo (Smartproxy) if
- Teams that knew Smartproxy and need the Decodo-branded same network
- Buyers who want a published $11.25 residential starter versus Bright Data commits
- Projects that will validate a 3-day trial before GB scale
Choose TOPdesk if
- IT teams that want a published GBP agent ITSM SKU rather than a ServiceNow RFP
- European desks comparing TOPdesk Essential £51 to HaloITSM’s UK calculator
- Buyers who will model GBP vs Freshservice’s USD $19 Starter before ranking
Related comparisons
- Decodo (Smartproxy)vs
Bright DataDecodo (Smartproxy) vs Bright Data
IPRoyalvsDecodo (Smartproxy)IPRoyal vs Decodo (Smartproxy)
ApifyvsDecodo (Smartproxy)Apify vs Decodo (Smartproxy)
AppDynamicsvsDecodo (Smartproxy)AppDynamics vs Decodo (Smartproxy)
Azure DevOpsvsDecodo (Smartproxy)Azure DevOps vs Decodo (Smartproxy)
Bitbucket CloudvsDecodo (Smartproxy)Bitbucket Cloud vs Decodo (Smartproxy)
Alternatives to consider
Bright Data
Web data / proxy platform — pay-as-you-go from ~$4/GB residential; starter commitments from ~$499/mo.
Oxylabs
Enterprise proxy + Web Scraper API — Residential Starter 5GB $30/mo ($6/GB); Web Scraper API from $49/mo; ISO 27001.
Freshservice
Freshworks ITSM service desk — Starter $19, Growth $49, Pro $99 agent/mo annual. ITSM landscape; no cross-cluster comparisons.
HaloITSM
All-in-one ITSM — first-party UK calculator ~£66/agent/mo annual; onboarding packages extra. Does not outrank ServiceNow 8.7 / Freshservice 8.4.
How we compare
A short look at the comparison process. Full methodology
1
Collect
Collect official product information, pricing, and product evidence.
2
Normalize
Map evidence to the same category evaluation criteria for both products.
3
Compare
Evaluate both products against identical criteria — ties and depends are allowed.
4
Explain
Show why each product wins, loses, or ties, with evidence behind the outcome.
Still deciding between Decodo (Smartproxy) and TOPdesk?
Use Find My CRM for a shortlist matched to your priorities, or build another side-by-side comparison.
- Independent criterion outcomes
- No invented scores or prices
- Affiliate links never change winners
Some visit links may be affiliate links — we may earn a commission at no extra cost to you. Comparison outcomes are never based on commission.