Decodo (Smartproxy) vs TOPdesk
Compare Decodo (Smartproxy) and TOPdesk on features, pricing, and buyer fit using the same researched criteria.
Decodo (Smartproxy)
Decodo (formerly Smartproxy) residential proxies — 3GB $11.25/mo ($3.75/GB); PAYG $4/GB; advertised $2/GB at 1000GB. 3-day trial. Slug remains smartproxy.
Best for
- • Teams that knew Smartproxy and need the Decodo-branded same network
- • Buyers who want a published $11.25 residential starter versus Bright Data commits
- • Projects that will validate a 3-day trial before GB scale
Starting from $11.25/user/mo
No free plan
VS
Our verdict
No universal winner. Choose based on which criteria matter most for your team.
Decodo (Smartproxy) is better for
- ✓ Starting pricing
TOPdesk is better for
- ✓ Integrations
- ✓ Security & admin
Choose Decodo (Smartproxy) if: Teams that knew Smartproxy and need the Decodo-branded same network
Choose TOPdesk if: IT teams that want a published GBP agent ITSM SKU rather than a ServiceNow RFP
TOPdesk
ITSM / service management — Essential £51/agent/mo; Engaged £72; Excellent £101 (GBP). Does not outrank ServiceNow 8.7 / Freshservice 8.4.
Best for
- • IT teams that want a published GBP agent ITSM SKU rather than a ServiceNow RFP
- • European desks comparing TOPdesk Essential £51 to HaloITSM’s UK calculator
- • Buyers who will model GBP vs Freshservice’s USD $19 Starter before ranking
Starting from $51.00/user/mo
No free plan
Pros & cons
A balanced look at where each product shines — and where it falls short.
Decodo (Smartproxy)
Strengths in greenPros
- Stronger on starting pricing
Cons
- Trails on integrations
- Trails on security & admin
Best for
Teams that knew Smartproxy and need the Decodo-branded same network
TOPdesk
Trade-offs in redPros
- Stronger on integrations
- Stronger on security & admin
Cons
- Trails on starting pricing
Best for
IT teams that want a published GBP agent ITSM SKU rather than a ServiceNow RFP
Choose if…
Choose Decodo (Smartproxy) if
- Teams that knew Smartproxy and need the Decodo-branded same network
- Buyers who want a published $11.25 residential starter versus Bright Data commits
- Projects that will validate a 3-day trial before GB scale
Choose TOPdesk if
- IT teams that want a published GBP agent ITSM SKU rather than a ServiceNow RFP
- European desks comparing TOPdesk Essential £51 to HaloITSM’s UK calculator
- Buyers who will model GBP vs Freshservice’s USD $19 Starter before ranking
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