SoftwareGlimpse

ServiceNow vs Decodo (Smartproxy)

Compare ServiceNow and Decodo (Smartproxy) on features, pricing, and buyer fit using the same researched criteria.

Independently recommendedLast updated Aug 18, 20266 evidence sources2 screenshotsHow we compare

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ServiceNow

8.7/10

Enterprise ITSM / Now Platform — contact sales. 2026 ITSM tiers Foundation / Advanced / Prime with bundled Now Assist; no public list price.

Best for

• Enterprises standardising ITSM (and often HRSD/CSM) on one platform
• ITIL-mature shops that need CMDB + change at scale
• Buyers with budget for implementation partners

Starting from $100.00/user/mo

No free plan

Visit ServiceNow

VS

Our verdict

No universal winner

No universal winner. Choose based on which criteria matter most for your team.

ServiceNow is better for

✓ Integrations
✓ Security & admin

Decodo (Smartproxy) is better for

✓ Starting pricing

Choose ServiceNow if: Enterprises standardising ITSM (and often HRSD/CSM) on one platform

Choose Decodo (Smartproxy) if: Teams that knew Smartproxy and need the Decodo-branded same network

See detailed comparison ↓

Decodo (Smartproxy)

6.9/10

Decodo (formerly Smartproxy) residential proxies — 3GB $11.25/mo ($3.75/GB); PAYG $4/GB; advertised $2/GB at 1000GB. 3-day trial. Slug remains smartproxy.

Best for

• Teams that knew Smartproxy and need the Decodo-branded same network
• Buyers who want a published $11.25 residential starter versus Bright Data commits
• Projects that will validate a 3-day trial before GB scale

Starting from $11.25/user/mo

No free plan

Visit Decodo (Smartproxy)

ServiceNow vs Decodo (Smartproxy) at a glance

Criterion-level leaders from verified research.

Full scorecard →

Scorecard preview

Criterion leaders based on verified research — open the Scorecard tab for evidence detail.

Starting pricingDecodo (Smartproxy)
ServiceNow
Decodo (Smartproxy)
Free planDepends
ServiceNow
Decodo (Smartproxy)
User / licence minimumDepends
ServiceNow
Decodo (Smartproxy)
IntegrationsServiceNow
ServiceNow
Decodo (Smartproxy)
Security & adminServiceNow
ServiceNow
Decodo (Smartproxy)

Which It Development is better for you?

Quick picks based on fit — not a universal ranking.

→ ServiceNow
Best for integrations
ServiceNow leads on integrations (10/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
→ ServiceNow
Best for security & admin
ServiceNow leads on security admin (10/10 vs 6/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
→ Decodo (Smartproxy)
Best for starting pricing
Decodo (Smartproxy) publishes a lower researched starting floor ($11.25/mo vs $100/mo for ServiceNow). Confirm currency, renewals, and add-ons — not a total TCO winner.

The biggest differences

Where the products diverge most clearly on verified criteria.

Starting pricing
Decodo (Smartproxy) wins
ServiceNow
Trails Decodo (Smartproxy) on this criterion
Decodo (Smartproxy)
Decodo (Smartproxy) publishes a lower researched starting floor ($11.25/mo vs $100/mo for ServiceNow). Confirm currency, renewals, and add-ons — not a total TCO winner.
Integrations
ServiceNow wins
ServiceNow
ServiceNow leads on integrations (10/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
Decodo (Smartproxy)
Trails ServiceNow on this criterion
Security & admin
ServiceNow wins
ServiceNow
ServiceNow leads on security admin (10/10 vs 6/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
Decodo (Smartproxy)
Trails ServiceNow on this criterion

Which should you choose?

Choose ServiceNow if

Enterprises standardising ITSM (and often HRSD/CSM) on one platform
ITIL-mature shops that need CMDB + change at scale
Buyers with budget for implementation partners

Choose Decodo (Smartproxy) if

Teams that knew Smartproxy and need the Decodo-branded same network
Buyers who want a published $11.25 residential starter versus Bright Data commits
Projects that will validate a 3-day trial before GB scale

Related comparisons

Alternatives to consider

How we compare

A short look at the comparison process. Full methodology

1
Collect
Collect official product information, pricing, and product evidence.
2
Normalize
Map evidence to the same category evaluation criteria for both products.
3
Compare
Evaluate both products against identical criteria — ties and depends are allowed.
4
Explain
Show why each product wins, loses, or ties, with evidence behind the outcome.

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