ServiceNow vs Decodo (Smartproxy)
Compare ServiceNow and Decodo (Smartproxy) on features, pricing, and buyer fit using the same researched criteria.
ServiceNow
Enterprise ITSM / Now Platform — contact sales. 2026 ITSM tiers Foundation / Advanced / Prime with bundled Now Assist; no public list price.
Best for
- • Enterprises standardising ITSM (and often HRSD/CSM) on one platform
- • ITIL-mature shops that need CMDB + change at scale
- • Buyers with budget for implementation partners
Starting from $100.00/user/mo
No free plan
VS
Our verdict
No universal winner. Choose based on which criteria matter most for your team.
ServiceNow is better for
- ✓ Integrations
- ✓ Security & admin
Decodo (Smartproxy) is better for
- ✓ Starting pricing
Choose ServiceNow if: Enterprises standardising ITSM (and often HRSD/CSM) on one platform
Choose Decodo (Smartproxy) if: Teams that knew Smartproxy and need the Decodo-branded same network
Decodo (Smartproxy)
Decodo (formerly Smartproxy) residential proxies — 3GB $11.25/mo ($3.75/GB); PAYG $4/GB; advertised $2/GB at 1000GB. 3-day trial. Slug remains smartproxy.
Best for
- • Teams that knew Smartproxy and need the Decodo-branded same network
- • Buyers who want a published $11.25 residential starter versus Bright Data commits
- • Projects that will validate a 3-day trial before GB scale
Starting from $11.25/user/mo
No free plan
ServiceNow vs Decodo (Smartproxy) pricing
ServiceNow researched starting price from $100/mo. Decodo (Smartproxy) researched starting price from $11.25/mo. Affiliate economics excluded.
ServiceNow
From $100.00/user/mo
Decodo (Smartproxy)
From $11.25/user/mo
ServiceNow
Starting from $100.00/user/mo
Free trial available
- ITSM FoundationPopularCustom
- Entry ITSM (incident/request/asset + configured Now Assist) — custom quote.
- ITSM AdvancedCustom
- Full ITIL suite (problem, change, major incident, on-call) — custom quote.
- ITSM PrimeCustom
- Highest Assist pool and custom AI agents — custom quote.
Decodo (Smartproxy)
Starting from $11.25/user/mo
Free trial available
- Residential 3GBPopular$11.25/mo
- $11.25/mo for 3GB residential ($3.75/GB) — published self-serve floor. 3-day trial.
- PAYG residentialCustom
- Pay-as-you-go residential at $4/GB on published pricing.
- Residential 1000GBCustom
- Advertised volume floor $2/GB at 1000GB — confirm live pack math; not the $11.25 starter.
Estimate your team cost
Monthly estimate from verified per-seat list pricing. Confirm on the vendor site before purchasing.
ServiceNow
$1,500.00/mo
Decodo (Smartproxy)
$168.75/mo
+$1,331.25/mo — ServiceNow costs more
Verified monthly unit prices · Aug 18, 2026
Prices in USD
Shown per user / month from verified list pricing.
Plans can change
Confirm live vendor rates before purchasing.
Add-ons may apply
Calling, SMS, or usage fees can add cost.
Independence
Affiliate status never changes pricing outcomes.
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