Rootly vs SolarWinds Incident Response
Compare Rootly and SolarWinds Incident Response on features, pricing, and buyer fit using the same researched criteria.
Rootly
Incident response — Incident Response Essentials $20/user/mo; On-Call Essentials $20/user; Enterprise custom. Does not outrank PagerDuty 8.0.
Best for
- • Slack-first teams buying incident command at a published $20/user floor
- • Buyers who will add On-Call Essentials only if they need paging
- • Comparisons versus FireHydrant Pro $25 and incident.io Team $15
Starting from $20.00/user/mo
No free plan
VS
Our verdict
There is no universal winner between Rootly and SolarWinds Incident Response. Choose Rootly when Slack-first teams buying incident command at a published $20/user floor. Choose SolarWinds Incident Response when Teams that want on-call + incident response with a published Pro $15 annual floor. Criterion scores come from approved SoftwareGlimpse editorial assessments and first-party research — not hands-on lab testing.
SolarWinds Incident Response is better for
- ✓ Starting pricing
Tie
- • Integrations
- • Security & admin
Choose Rootly if: Slack-first teams buying incident command at a published $20/user floor
Choose SolarWinds Incident Response if: Teams that want on-call + incident response with a published Pro $15 annual floor
SolarWinds Incident Response
SolarWinds Incident Response (formerly Squadcast) — Pro $15/user/mo annual; Premium $24/user/mo annual; Enterprise contact; 14-day trial. Slug remains squadcast. Does not outrank PagerDuty 8.0.
Best for
- • Teams that want on-call + incident response with a published Pro $15 annual floor
- • Buyers comparing SolarWinds Incident Response (Squadcast) to incident.io, FireHydrant, and Rootly
- • Orgs that will spend the 14-day trial before committing
Starting from $15.00/user/mo
No free plan
Pros & cons
A balanced look at where each product shines — and where it falls short.
Rootly
Strengths in greenCons
- Trails on starting pricing
Best for
Slack-first teams buying incident command at a published $20/user floor
SolarWinds Incident Response
Trade-offs in redPros
- Stronger on starting pricing
Best for
Teams that want on-call + incident response with a published Pro $15 annual floor
Choose if…
Choose Rootly if
- Slack-first teams buying incident command at a published $20/user floor
- Buyers who will add On-Call Essentials only if they need paging
- Comparisons versus FireHydrant Pro $25 and incident.io Team $15
Choose SolarWinds Incident Response if
- Teams that want on-call + incident response with a published Pro $15 annual floor
- Buyers comparing SolarWinds Incident Response (Squadcast) to incident.io, FireHydrant, and Rootly
- Orgs that will spend the 14-day trial before committing
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