Rootly vs SolarWinds Incident Response
Compare Rootly and SolarWinds Incident Response on features, pricing, and buyer fit using the same researched criteria.
Rootly
Incident response — Incident Response Essentials $20/user/mo; On-Call Essentials $20/user; Enterprise custom. Does not outrank PagerDuty 8.0.
Best for
- • Slack-first teams buying incident command at a published $20/user floor
- • Buyers who will add On-Call Essentials only if they need paging
- • Comparisons versus FireHydrant Pro $25 and incident.io Team $15
Starting from $20.00/user/mo
No free plan
VS
Our verdict
There is no universal winner between Rootly and SolarWinds Incident Response. Choose Rootly when Slack-first teams buying incident command at a published $20/user floor. Choose SolarWinds Incident Response when Teams that want on-call + incident response with a published Pro $15 annual floor. Criterion scores come from approved SoftwareGlimpse editorial assessments and first-party research — not hands-on lab testing.
SolarWinds Incident Response is better for
- ✓ Starting pricing
Tie
- • Integrations
- • Security & admin
Choose Rootly if: Slack-first teams buying incident command at a published $20/user floor
Choose SolarWinds Incident Response if: Teams that want on-call + incident response with a published Pro $15 annual floor
SolarWinds Incident Response
SolarWinds Incident Response (formerly Squadcast) — Pro $15/user/mo annual; Premium $24/user/mo annual; Enterprise contact; 14-day trial. Slug remains squadcast. Does not outrank PagerDuty 8.0.
Best for
- • Teams that want on-call + incident response with a published Pro $15 annual floor
- • Buyers comparing SolarWinds Incident Response (Squadcast) to incident.io, FireHydrant, and Rootly
- • Orgs that will spend the 14-day trial before committing
Starting from $15.00/user/mo
No free plan
Feature comparison
Grouped feature support from verified product research for Rootly and SolarWinds Incident Response.
Capabilities
| Feature | Rootly | SolarWinds Incident Response | Winner |
|---|---|---|---|
| Incident management | Strong | Strong | Tie |
| Change & problem management | Moderate | Moderate | Tie |
| Service catalog | Limited | Limited | Tie |
| Infrastructure monitoring | Moderate | Moderate | Tie |
| APM & distributed tracing | Limited | Limited | Tie |
| Log management | Limited | Limited | Tie |
| Source control & repos | Limited | Limited | Tie |
| CI/CD & automation | Moderate | Moderate | Tie |
| Hosting control panel | Limited | Limited | Tie |
| Managed hosting platform | Limited | Limited | Tie |
| Proxy / web data network | Limited | Limited | Tie |
| ITSM AI assistance | Moderate | Moderate | Tie |
| Developer AI assistance | Moderate | Moderate | Tie |
| On-call & paging | Moderate | Strong | SolarWinds Incident Response |
| Enterprise security & SSO | Moderate | Moderate | Tie |
| Analytics & reporting | Strong | Strong | Tie |
| Cloud PaaS / app platform | Not evidenced | Limited | — |
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