Heroku vs New Relic
Compare Heroku and New Relic on features, pricing, and buyer fit using the same researched criteria.
Heroku
Cloud PaaS / Cedar dynos — Eco $5 (sleeps); Basic $7 always-on (research floor); Standard-1X $25; Standard-2X $50; Performance-M $250+. No forever-free dyno. Does not outrank Render 7.9.
Best for
- • Teams that want Salesforce-backed Cedar dynos with a published Basic $7 always-on floor
- • Buyers comparing Heroku Basic to Railway Hobby/Pro and Render Pro $25
- • Orgs that will not treat Eco sleep dynos as production always-on TCO
Starting from $7.00/user/mo
No free plan
VS
Our verdict
No universal winner. Choose based on which criteria matter most for your team.
Heroku is better for
- ✓ Starting pricing
New Relic is better for
- ✓ Free plan
Tie
- • Integrations
- • Security & admin
Choose Heroku if: Teams that want Salesforce-backed Cedar dynos with a published Basic $7 always-on floor
Choose New Relic if: Teams that want APM + logs + infra in one ingest bill
New Relic
Observability — Free 100 GB ingest + 1 full user; Standard from $10 first full user then $99; data $0.40/GB after 100 GB; Pro $349/full user annual.
Best for
- • Teams that want APM + logs + infra in one ingest bill
- • Orgs that can live with 1–5 Standard full users
- • Buyers comparing usage-based observability to Datadog hosts
Starting from $10.00/user/mo
Free plan available
Heroku vs New Relic at a glance
Criterion-level leaders from verified research.
Scorecard preview
Criterion leaders based on verified research — open the Scorecard tab for evidence detail.
- Starting pricingHeroku
Heroku
New Relic
- Free planNew Relic
Heroku
New Relic
- User / licence minimumDepends
Heroku
New Relic
- IntegrationsTie
Heroku
New Relic
- Security & adminTie
Heroku
New Relic
Which It Development is better for you?
Quick picks based on fit — not a universal ranking.
- → Heroku
Best for starting pricing
Heroku publishes a lower researched starting floor ($7/mo vs $10/mo for New Relic). Confirm currency, renewals, and add-ons — not a total TCO winner.
- → New Relic
Best for free plan
Heroku does not research a free plan; New Relic researches a free plan.
The biggest differences
Where the products diverge most clearly on verified criteria.
Starting pricing
Heroku winsHeroku
Heroku publishes a lower researched starting floor ($7/mo vs $10/mo for New Relic). Confirm currency, renewals, and add-ons — not a total TCO winner.
New Relic
Trails Heroku on this criterion
Free plan
New Relic winsHeroku
Trails New Relic on this criterion
New Relic
Heroku does not research a free plan; New Relic researches a free plan.
Which should you choose?
Choose Heroku if
- Teams that want Salesforce-backed Cedar dynos with a published Basic $7 always-on floor
- Buyers comparing Heroku Basic to Railway Hobby/Pro and Render Pro $25
- Orgs that will not treat Eco sleep dynos as production always-on TCO
Choose New Relic if
- Teams that want APM + logs + infra in one ingest bill
- Orgs that can live with 1–5 Standard full users
- Buyers comparing usage-based observability to Datadog hosts
Related comparisons
Alternatives to consider
Render
Cloud PaaS / app platform — Hobby $0 + compute; Pro $25/mo + compute (production floor); Scale $499; Enterprise custom. Starter web $7/mo. Cluster award.
Railway
Cloud PaaS / app platform — Free Trial $5 credits / 30 days; Free $0 + $1 credits; Hobby $5/mo incl. $5 credits; Pro $20/mo per workspace; Enterprise custom. Does not outrank Render 7.9.
Datadog
Observability suite — infrastructure, APM, logs, and security signals with consumption/host pricing; Infrastructure Pro from $15/host/mo annual.
Dynatrace
Enterprise observability — Dynatrace Platform Subscription (DPS) annual commit + rate card. Full-Stack list unit ~$58/mo per 8 GiB host; 15-day trial. No per-seat SKU.
How we compare
A short look at the comparison process. Full methodology
1
Collect
Collect official product information, pricing, and product evidence.
2
Normalize
Map evidence to the same category evaluation criteria for both products.
3
Compare
Evaluate both products against identical criteria — ties and depends are allowed.
4
Explain
Show why each product wins, loses, or ties, with evidence behind the outcome.
Still deciding between Heroku and New Relic?
Use Find My CRM for a shortlist matched to your priorities, or build another side-by-side comparison.
- Independent criterion outcomes
- No invented scores or prices
- Affiliate links never change winners
Some visit links may be affiliate links — we may earn a commission at no extra cost to you. Comparison outcomes are never based on commission.