SoftwareGlimpse

Heroku vs New Relic

Compare Heroku and New Relic on features, pricing, and buyer fit using the same researched criteria.

Independently recommendedLast updated Aug 18, 20266 evidence sources6 screenshotsHow we compare
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Heroku logo

Heroku

7.7/10

Cloud PaaS / Cedar dynos — Eco $5 (sleeps); Basic $7 always-on (research floor); Standard-1X $25; Standard-2X $50; Performance-M $250+. No forever-free dyno. Does not outrank Render 7.9.

Best for

  • Teams that want Salesforce-backed Cedar dynos with a published Basic $7 always-on floor
  • Buyers comparing Heroku Basic to Railway Hobby/Pro and Render Pro $25
  • Orgs that will not treat Eco sleep dynos as production always-on TCO

Starting from $7.00/user/mo

No free plan

VS

Our verdict

Our verdict

No universal winner

No universal winner. Choose based on which criteria matter most for your team.

Heroku is better for

  • Starting pricing

New Relic is better for

  • Free plan

Tie

  • Integrations
  • Security & admin

Choose Heroku if: Teams that want Salesforce-backed Cedar dynos with a published Basic $7 always-on floor

Choose New Relic if: Teams that want APM + logs + infra in one ingest bill

See detailed comparison ↓
New Relic logo

New Relic

8/10

Observability — Free 100 GB ingest + 1 full user; Standard from $10 first full user then $99; data $0.40/GB after 100 GB; Pro $349/full user annual.

Best for

  • Teams that want APM + logs + infra in one ingest bill
  • Orgs that can live with 1–5 Standard full users
  • Buyers comparing usage-based observability to Datadog hosts

Starting from $10.00/user/mo

Free plan available

Heroku vs New Relic pricing

Heroku researched starting price from $7/mo. New Relic researched starting price from $10/mo; a free plan is researched. Affiliate economics excluded.

Heroku logo

Heroku

From $7.00/user/mo

New Relic logo

New Relic

From $10.00/user/mo

Heroku logo

Heroku

Starting from $7.00/user/mo

No free plan

No free trial evidenced

  • Eco$5.00/mo
    • $5/mo Eco dyno — sleeps after 30 min inactivity; personal only. Not the always-on research floor.
  • BasicPopular$7.00/mo
    • $7/mo Basic always-on dyno — published always-on research floor on heroku.com/pricing.
  • Standard-1X$25.00/mo
    • $25/mo Standard-1X Cedar dyno.
  • Standard-2X$50.00/mo
    • $50/mo Standard-2X Cedar dyno.
  • Performance-M$250.00/mo
    • $250/mo Performance-M Cedar dyno — higher performance ladder.
View full Heroku pricing →
New Relic logo

New Relic

Starting from $10.00/user/mo

Free plan available

No free trial evidenced

  • Free$0.00/user/mo
    • 100 GB ingest/mo and one full platform user — community support.
  • Standard (first full user)Popular$10.00/user/mo
    • $10 first full platform user; additional Standard full users $99 (max 5).
  • Pro (full platform user)$349.00/user/mo
    • $349/full user/mo billed annually ($418.80 monthly PAYG).
  • EnterpriseCustom
    • FedRAMP/HIPAA-oriented Data Plus and custom user rates — contact sales.
View full New Relic pricing →

Estimate your team cost

Monthly estimate from verified per-seat list pricing. Confirm on the vendor site before purchasing.

Heroku logo

Heroku

$105.00/mo

New Relic logo

New Relic

$150.00/mo

+$45.00/mo — New Relic costs more

Open cost calculator →

Verified monthly unit prices · Aug 18, 2026

Prices in USD

Shown per user / month from verified list pricing.

Plans can change

Confirm live vendor rates before purchasing.

Add-ons may apply

Calling, SMS, or usage fees can add cost.

Independence

Affiliate status never changes pricing outcomes.

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Affiliate disclosure: some links may be affiliate links. We may earn a commission at no extra cost to you. Rankings and scores are never based on commission. Full disclosure

Methodology disclosure: scores and recommendations follow SoftwareGlimpse evaluation criteria (version 1.0.0). Affiliate relationships do not determine rankings.

How we recommend: product claims are tied to recorded research where available.

AI-assisted disclosure: drafts may be AI-assisted from approved facts and assessments. Humans approve publishable editorial judgments. AI does not invent live prices or claim hands-on testing.