HaloITSM vs Ivanti Neurons for ITSM
Compare HaloITSM and Ivanti Neurons for ITSM on features, pricing, and buyer fit using the same researched criteria.

HaloITSM
All-in-one ITSM — first-party UK calculator ~£66/agent/mo annual; onboarding packages extra. Does not outrank ServiceNow 8.7 / Freshservice 8.4.
Best for
- • IT teams that want an all-in-one per-agent ITSM calculator rather than edition ladders
- • UK/GBP buyers who will model £66 annual plus onboarding
- • Desks comparing HaloITSM to SysAid quotes and ManageEngine $13 Standard
Starting from $66.00/user/mo
No free plan
VS
Our verdict
There is no universal winner between HaloITSM and Ivanti Neurons for ITSM. Choose HaloITSM when IT teams that want an all-in-one per-agent ITSM calculator rather than edition ladders. Choose Ivanti Neurons for ITSM when Enterprises already in Ivanti endpoint/ITAM who want Neurons ITSM on the same gravity well. Criterion scores come from approved SoftwareGlimpse editorial assessments and first-party research — not hands-on lab testing.
HaloITSM is better for
- ✓ Starting pricing
Ivanti Neurons for ITSM is better for
- ✓ Security & admin
Tie
- • Integrations
Choose HaloITSM if: IT teams that want an all-in-one per-agent ITSM calculator rather than edition ladders
Choose Ivanti Neurons for ITSM if: Enterprises already in Ivanti endpoint/ITAM who want Neurons ITSM on the same gravity well

Ivanti Neurons for ITSM
Enterprise ITSM (Ivanti Neurons / Service Manager) — contact sales. No public list. Does not outrank ServiceNow 8.7 / Freshservice 8.4.
Best for
- • Enterprises already in Ivanti endpoint/ITAM who want Neurons ITSM on the same gravity well
- • RFP buyers comparing Ivanti to ServiceNow and BMC Helix
- • Desks that will not self-serve a $19 Freshservice Starter
Starting from $95.00/user/mo
No free plan
Comparison scorecard
Criterion-by-criterion results for HaloITSM and Ivanti Neurons for ITSM. Numeric bars appear only when both products have approved scores.
- HaloITSM
Starting pricing
Published floor price and what that floor actually includes.
HaloITSM publishes a lower researched starting floor ($66/mo vs $95/mo for Ivanti Neurons for ITSM). Confirm currency, renewals, and add-ons — not a total TCO winner.
HaloITSMStrongerIvanti Neurons for ITSMWeaker - Depends
Free plan
Whether a usable free plan is published, and what it gates.
HaloITSM does not research a free plan; Ivanti Neurons for ITSM does not research a free plan.
HaloITSMDependsIvanti Neurons for ITSMDepends - Depends
User / licence minimum
Seat floors, per-employee minimums, and small-team pricing traps.
Check seat, agent, or licence minimums for HaloITSM and Ivanti Neurons for ITSM on current vendor packaging.
HaloITSMDependsIvanti Neurons for ITSMDepends - Tie
Integrations
Important third-party integrations.
HaloITSM and Ivanti Neurons for ITSM are close on integrations (8/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
HaloITSM8/10Ivanti Neurons for ITSM8/10 - Ivanti Neurons for ITSM
Security & admin
Admin controls, access, compliance posture, and security packaging.
Ivanti Neurons for ITSM leads on security admin (8/10 vs 9/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
HaloITSMWeakerIvanti Neurons for ITSMStronger
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