HaloITSM vs Ivanti Neurons for ITSM
Compare HaloITSM and Ivanti Neurons for ITSM on features, pricing, and buyer fit using the same researched criteria.
HaloITSM
All-in-one ITSM — first-party UK calculator ~£66/agent/mo annual; onboarding packages extra. Does not outrank ServiceNow 8.7 / Freshservice 8.4.
Best for
- • IT teams that want an all-in-one per-agent ITSM calculator rather than edition ladders
- • UK/GBP buyers who will model £66 annual plus onboarding
- • Desks comparing HaloITSM to SysAid quotes and ManageEngine $13 Standard
Starting from $66.00/user/mo
No free plan
VS
Our verdict
There is no universal winner between HaloITSM and Ivanti Neurons for ITSM. Choose HaloITSM when IT teams that want an all-in-one per-agent ITSM calculator rather than edition ladders. Choose Ivanti Neurons for ITSM when Enterprises already in Ivanti endpoint/ITAM who want Neurons ITSM on the same gravity well. Criterion scores come from approved SoftwareGlimpse editorial assessments and first-party research — not hands-on lab testing.
HaloITSM is better for
- ✓ Starting pricing
Ivanti Neurons for ITSM is better for
- ✓ Security & admin
Tie
- • Integrations
Choose HaloITSM if: IT teams that want an all-in-one per-agent ITSM calculator rather than edition ladders
Choose Ivanti Neurons for ITSM if: Enterprises already in Ivanti endpoint/ITAM who want Neurons ITSM on the same gravity well
Ivanti Neurons for ITSM
Enterprise ITSM (Ivanti Neurons / Service Manager) — contact sales. No public list. Does not outrank ServiceNow 8.7 / Freshservice 8.4.
Best for
- • Enterprises already in Ivanti endpoint/ITAM who want Neurons ITSM on the same gravity well
- • RFP buyers comparing Ivanti to ServiceNow and BMC Helix
- • Desks that will not self-serve a $19 Freshservice Starter
Starting from $95.00/user/mo
No free plan
Pros & cons
A balanced look at where each product shines — and where it falls short.
HaloITSM
Strengths in greenPros
- Stronger on starting pricing
Cons
- Trails on security & admin
Best for
IT teams that want an all-in-one per-agent ITSM calculator rather than edition ladders
Ivanti Neurons for ITSM
Trade-offs in redPros
- Stronger on security & admin
Cons
- Trails on starting pricing
Best for
Enterprises already in Ivanti endpoint/ITAM who want Neurons ITSM on the same gravity well
Choose if…
Choose HaloITSM if
- IT teams that want an all-in-one per-agent ITSM calculator rather than edition ladders
- UK/GBP buyers who will model £66 annual plus onboarding
- Desks comparing HaloITSM to SysAid quotes and ManageEngine $13 Standard
Choose Ivanti Neurons for ITSM if
- Enterprises already in Ivanti endpoint/ITAM who want Neurons ITSM on the same gravity well
- RFP buyers comparing Ivanti to ServiceNow and BMC Helix
- Desks that will not self-serve a $19 Freshservice Starter
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