SoftwareGlimpse

DirectAdmin vs HaloITSM

Compare DirectAdmin and HaloITSM on features, pricing, and buyer fit using the same researched criteria.

Independently recommendedLast updated Aug 18, 20266 evidence sources3 screenshotsHow we compare

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DirectAdmin

6.8/10

Hosting control panel — Personal Plus $5/mo; Lite $15; Standard $29 unlimited accounts/domains. Does not outrank Plesk 7.4.

Best for

• Admins who want a cheap panel licence on VPS/dedicated they already run
• Buyers comparing Personal Plus $5 to Plesk Web Admin or cPanel Solo
• Hosts that need Standard unlimited accounts/domains at $29

Starting from $5.00/user/mo

No free plan

Visit DirectAdmin

VS

Our verdict

No universal winner

No universal winner. Choose based on which criteria matter most for your team.

DirectAdmin is better for

✓ Starting pricing

HaloITSM is better for

✓ Integrations
✓ Security & admin

Choose DirectAdmin if: Admins who want a cheap panel licence on VPS/dedicated they already run

Choose HaloITSM if: IT teams that want an all-in-one per-agent ITSM calculator rather than edition ladders

See detailed comparison ↓

HaloITSM

7.9/10

All-in-one ITSM — first-party UK calculator ~£66/agent/mo annual; onboarding packages extra. Does not outrank ServiceNow 8.7 / Freshservice 8.4.

Best for

• IT teams that want an all-in-one per-agent ITSM calculator rather than edition ladders
• UK/GBP buyers who will model £66 annual plus onboarding
• Desks comparing HaloITSM to SysAid quotes and ManageEngine $13 Standard

Starting from $66.00/user/mo

No free plan

DirectAdmin vs HaloITSM at a glance

Criterion-level leaders from verified research.

Full scorecard →

Scorecard preview

Criterion leaders based on verified research — open the Scorecard tab for evidence detail.

Starting pricingDirectAdmin
DirectAdmin
HaloITSM
Free planDepends
DirectAdmin
HaloITSM
User / licence minimumDepends
DirectAdmin
HaloITSM
IntegrationsHaloITSM
DirectAdmin
HaloITSM
Security & adminHaloITSM
DirectAdmin
HaloITSM

Which It Development is better for you?

Quick picks based on fit — not a universal ranking.

→ DirectAdmin
Best for starting pricing
DirectAdmin publishes a lower researched starting floor ($5/mo vs $66/mo for HaloITSM). Confirm currency, renewals, and add-ons — not a total TCO winner.
→ HaloITSM
Best for integrations
HaloITSM leads on integrations (6/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
→ HaloITSM
Best for security & admin
HaloITSM leads on security admin (7/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.

The biggest differences

Where the products diverge most clearly on verified criteria.

Starting pricing
DirectAdmin wins
DirectAdmin
DirectAdmin publishes a lower researched starting floor ($5/mo vs $66/mo for HaloITSM). Confirm currency, renewals, and add-ons — not a total TCO winner.
HaloITSM
Trails DirectAdmin on this criterion
Integrations
HaloITSM wins
DirectAdmin
Trails HaloITSM on this criterion
HaloITSM
HaloITSM leads on integrations (6/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
Security & admin
HaloITSM wins
DirectAdmin
Trails HaloITSM on this criterion
HaloITSM
HaloITSM leads on security admin (7/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.

Which should you choose?

Choose DirectAdmin if

Admins who want a cheap panel licence on VPS/dedicated they already run
Buyers comparing Personal Plus $5 to Plesk Web Admin or cPanel Solo
Hosts that need Standard unlimited accounts/domains at $29

Choose HaloITSM if

IT teams that want an all-in-one per-agent ITSM calculator rather than edition ladders
UK/GBP buyers who will model £66 annual plus onboarding
Desks comparing HaloITSM to SysAid quotes and ManageEngine $13 Standard

Related comparisons

Alternatives to consider

How we compare

A short look at the comparison process. Full methodology

1
Collect
Collect official product information, pricing, and product evidence.
2
Normalize
Map evidence to the same category evaluation criteria for both products.
3
Compare
Evaluate both products against identical criteria — ties and depends are allowed.
4
Explain
Show why each product wins, loses, or ties, with evidence behind the outcome.

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Independent criterion outcomes
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