DirectAdmin vs HaloITSM
Compare DirectAdmin and HaloITSM on features, pricing, and buyer fit using the same researched criteria.
DirectAdmin
Hosting control panel — Personal Plus $5/mo; Lite $15; Standard $29 unlimited accounts/domains. Does not outrank Plesk 7.4.
Best for
- • Admins who want a cheap panel licence on VPS/dedicated they already run
- • Buyers comparing Personal Plus $5 to Plesk Web Admin or cPanel Solo
- • Hosts that need Standard unlimited accounts/domains at $29
Starting from $5.00/user/mo
No free plan
VS
Our verdict
No universal winner. Choose based on which criteria matter most for your team.
DirectAdmin is better for
- ✓ Starting pricing
HaloITSM is better for
- ✓ Integrations
- ✓ Security & admin
Choose DirectAdmin if: Admins who want a cheap panel licence on VPS/dedicated they already run
Choose HaloITSM if: IT teams that want an all-in-one per-agent ITSM calculator rather than edition ladders
HaloITSM
All-in-one ITSM — first-party UK calculator ~£66/agent/mo annual; onboarding packages extra. Does not outrank ServiceNow 8.7 / Freshservice 8.4.
Best for
- • IT teams that want an all-in-one per-agent ITSM calculator rather than edition ladders
- • UK/GBP buyers who will model £66 annual plus onboarding
- • Desks comparing HaloITSM to SysAid quotes and ManageEngine $13 Standard
Starting from $66.00/user/mo
No free plan
Comparison scorecard
Criterion-by-criterion results for DirectAdmin and HaloITSM. Numeric bars appear only when both products have approved scores.
- DirectAdmin
Starting pricing
Published floor price and what that floor actually includes.
DirectAdmin publishes a lower researched starting floor ($5/mo vs $66/mo for HaloITSM). Confirm currency, renewals, and add-ons — not a total TCO winner.
DirectAdminStrongerHaloITSMWeaker - Depends
Free plan
Whether a usable free plan is published, and what it gates.
DirectAdmin does not research a free plan; HaloITSM does not research a free plan.
DirectAdminDependsHaloITSMDepends - Depends
User / licence minimum
Seat floors, per-employee minimums, and small-team pricing traps.
Check seat, agent, or licence minimums for DirectAdmin and HaloITSM on current vendor packaging.
DirectAdminDependsHaloITSMDepends - HaloITSM
Integrations
Important third-party integrations.
HaloITSM leads on integrations (6/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
DirectAdmin6/10HaloITSM8/10 - HaloITSM
Security & admin
Admin controls, access, compliance posture, and security packaging.
HaloITSM leads on security admin (7/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
DirectAdminWeakerHaloITSMStronger
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