Creatio vs Freshsales
Compare Creatio and Freshsales on features, pricing, and buyer fit using the same researched criteria.
Creatio
No-code CRM and workflow platform with Growth/Enterprise per-user plans and Unlimited organization pricing.
Best for
- • Creatio targets mid-market sales/CX needs
- • Creatio competes in enterprise/mid-market CRM evaluations
- • Sales/CX CRM focus
Starting from $40.00/user/mo
No free plan
VS
Our verdict
There is no universal winner between Creatio and Freshsales. Choose based on pipeline depth, automation, email and calling, reporting, and pricing trade-offs.
Creatio is better for
- ✓ Sales automation
- ✓ Customization
Freshsales is better for
- ✓ Ease of use
- ✓ Email capabilities
- ✓ Reporting
- ✓ Administration
Tie
- • Pipeline management
- • Integrations
- • Scalability
Choose Creatio if: Creatio targets mid-market sales/CX needs
Choose Freshsales if: Growth plan pricing and AI-assisted CRM fit SMB sales
Freshsales
Freshworks sales CRM for lead management and pipeline workflows.
Best for
- • Growth plan pricing and AI-assisted CRM fit SMB sales
- • Pro/Enterprise add scoring, sequences, territories, forecasting, sandbox
- • Sales CRM with phone/email/chat engagement
Starting from $9.00/user/mo
No free plan
Evidence & transparency
Sources and research process behind this comparison.
Sources
8
Criteria
10
Screenshots
24
Sources consulted
| Title | Product | Type |
|---|---|---|
| Creatio Pricing | Creatio | official-pricing-page |
| Creatio | Creatio | official-product-page |
| Freshsales Pricing (fixture snapshot) | Freshsales | fixture |
| Freshsales Product (fixture snapshot) | Freshsales | fixture |
| Freshsales Pricing | Freshsales | official-pricing-page |
| Freshsales Sales CRM | Freshsales | official-product-page |
| Freshsales Features | Freshsales | official-product-page |
| Freddy AI | Freshsales | official-product-page |
Methodology steps
- 1Collect first-party product and pricing evidence
- 2Map both products to the same category criteria
- 3Record criterion outcomes with confidence and sources
- 4Publish only when editorial gates allow indexing
Methodology version 1.0.0.
Affiliate relationships never change comparison outcomes. We evaluate both products on the same criteria and allow ties when evidence does not support a universal winner.
Read full methodology →Some visit links may be affiliate links — we may earn a commission at no extra cost to you. Comparison outcomes are never based on commission.