Bitrix24 vs SugarCRM
Compare Bitrix24 and SugarCRM on features, pricing, and buyer fit using the same researched criteria.
Bitrix24
Free-tier all-in-one CRM and collaboration suite with organization-based paid cloud plans.
Best for
- • Bitrix24 fits many small-business CRM evaluations
- • Bitrix24 is evaluated here as a CRM/sales tool
- • Bitrix24 is an all-in-one CRM and collaboration suite with a free tier and organization-based cloud pricing.
Starting from €0.00/user/mo
Free plan available
VS
Our verdict
There is no universal winner between Bitrix24 and SugarCRM. Choose based on pipeline depth, automation, email and calling, reporting, and pricing trade-offs.
Bitrix24 is better for
- ✓ Value for money
SugarCRM is better for
- ✓ Pipeline management
- ✓ Email capabilities
- ✓ Reporting
Tie
- • Ease of use
- • Sales automation
- • Customization
Choose Bitrix24 if: Bitrix24 fits many small-business CRM evaluations
Choose SugarCRM if: SugarCRM targets mid-market sales/CX needs
SugarCRM
Customer experience CRM (Sugar Sell) with Standard through Premier editions and Sugar Intelligence AI.
Best for
- • SugarCRM targets mid-market sales/CX needs
- • SugarCRM competes in enterprise/mid-market CRM evaluations
- • Sales/CX CRM focus
Starting from $59.00/user/mo
No free plan
Bitrix24 vs SugarCRM pricing
Researched list starting prices: Bitrix24 from $0/user/mo; SugarCRM from $59/user/mo. Confirm live vendor pricing before buying.
Bitrix24
From €0.00/user/mo
SugarCRM
From $59.00/user/mo
Bitrix24
Starting from €0.00/user/mo
Free trial available
- Free€0.00/user/mo
- Basic€49.00/mo
- StandardPopular€99.00/mo
- Professional€199.00/mo
- EnterpriseCustom
SugarCRM
Starting from $59.00/user/mo
Free trial available
- Sugar Sell Standard$59.00/user/mo
- Sugar Sell AdvancedPopular$85.00/user/mo
- Sugar Sell Premier$135.00/user/mo
Estimate your team cost
Monthly estimate from verified per-seat list pricing. Confirm on the vendor site before purchasing.
Bitrix24 · Basic
€0.00/mo
SugarCRM · Sugar Sell Standard
$885.00/mo
+€885.00/mo — SugarCRM costs more
Verified monthly unit prices · Aug 14, 2026
Prices in USD
Shown per user / month from verified list pricing.
Plans can change
Confirm live vendor rates before purchasing.
Add-ons may apply
Calling, SMS, or usage fees can add cost.
Independence
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