Bitrix24 vs Close
Compare Bitrix24 and Close on features, pricing, and buyer fit using the same researched criteria.
Bitrix24
Free-tier all-in-one CRM and collaboration suite with organization-based paid cloud plans.
Best for
- • Bitrix24 fits many small-business CRM evaluations
- • Bitrix24 is evaluated here as a CRM/sales tool
- • Bitrix24 is an all-in-one CRM and collaboration suite with a free tier and organization-based cloud pricing.
Starting from €0.00/user/mo
Free plan available
VS
Our verdict
There is no universal winner between Bitrix24 and Close. Choose based on pipeline depth, automation, email and calling, reporting, and pricing trade-offs.
Bitrix24 is better for
- ✓ Customization
- ✓ Scalability
- ✓ Value for money
Close is better for
- ✓ Ease of use
- ✓ Pipeline management
- ✓ Sales automation
- ✓ Email capabilities
Tie
- • Integrations
Choose Bitrix24 if: Bitrix24 fits many small-business CRM evaluations
Choose Close if: Outbound sales teams that need a communication-centric CRM
Close
Sales-focused CRM for pipeline management and sales engagement workflows.
Best for
- • Outbound sales teams that need a communication-centric CRM
- • Teams that need dialing power and advanced outreach workflows
- • Teams that rely on calling, email, and SMS from the CRM
Starting from $9.00/user/mo
No free plan
Comparison scorecard
Criterion-by-criterion results for Bitrix24 and Close. Numeric bars appear only when both products have approved scores.
- Close
Ease of use
How quickly teams become productive.
Close leads on ease of use (6/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
Bitrix246/10Close8/10 - Close
Pipeline management
Deal stages, visibility, and pipeline hygiene.
Close leads on pipeline management (7/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
Bitrix247/10Close8/10 - Close
Sales automation
Automations that reduce repetitive sales work.
Close leads on sales automation (7/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
Bitrix247/10Close8/10 - Close
Email capabilities
Native email workflows and tracking.
Close leads on email capabilities (6/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
Bitrix246/10Close8/10 - Close
Reporting
Reporting and forecasting quality.
Close leads on reporting (6/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
Bitrix246/10Close7/10 - Bitrix24
Customization
Fields, workflows, and configurability.
Bitrix24 leads on customization (8/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
Bitrix248/10Close7/10 - Tie
Integrations
Important third-party integrations.
Bitrix24 and Close are close on integrations (7/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
Bitrix247/10Close7/10 - Close
Administration
Admin overhead and ongoing maintenance.
Close leads on administration (5/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
Bitrix24WeakerCloseStronger - Bitrix24
Scalability
Fit as team size and complexity grow.
Stronger coverage across custom objects, custom pipelines, integrations. editorial scores are close (8/10 vs 8/10).
Bitrix248/10Close8/10 - Bitrix24
Value for money
Capability relative to total cost of ownership.
Better for value for money
Bitrix248/10Close6/10
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