Apptivo vs Zendesk Sell
Compare Apptivo and Zendesk Sell on features, pricing, and buyer fit using the same researched criteria.
Apptivo
All-in-one suite CRM; Lite from $15/user/mo annual through Ultimate $40, Enterprise custom.
Best for
- • All-in-one business suite CRM with Lite, Premium, and Ultimate per-user plans plus Enterprise custom
- • Affordable all-in-one CRM and business apps suite for SMBs that want more than sales pipeline alone.
Starting from $15.00/user/mo
No free plan
VS
Our verdict
There is no universal winner between Apptivo and Zendesk Sell. Choose based on pipeline depth, automation, email and calling, reporting, and pricing trade-offs.
Apptivo is better for
- ✓ Customization
Zendesk Sell is better for
- ✓ Sales automation
- ✓ Email capabilities
- ✓ Reporting
- ✓ Integrations
Tie
- • Ease of use
- • Pipeline management
- • Administration
Choose Apptivo if: All-in-one business suite CRM with Lite, Premium, and Ultimate per-user plans plus Enterprise custom
Choose Zendesk Sell if: Sales CRM from Zendesk for teams that want pipeline management alongside the broader Zendesk customer experience stack.
Zendesk Sell
Zendesk Sell CRM; Team $19 through Enterprise $169/agent/mo annual.
Best for
- • Sales CRM from Zendesk for teams that want pipeline management alongside the broader Zendesk customer experience stack.
Starting from $19.00/user/mo
No free plan
Comparison scorecard
Criterion-by-criterion results for Apptivo and Zendesk Sell. Numeric bars appear only when both products have approved scores.
- Tie
Ease of use
How quickly teams become productive.
Apptivo and Zendesk Sell are close on ease of use (7/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
Apptivo7/10Zendesk Sell7/10 - Tie
Pipeline management
Deal stages, visibility, and pipeline hygiene.
Apptivo and Zendesk Sell are close on pipeline management (7/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
Apptivo7/10Zendesk Sell7/10 - Zendesk Sell
Sales automation
Automations that reduce repetitive sales work.
Zendesk Sell leads on sales automation (6/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
Apptivo6/10Zendesk Sell7/10 - Zendesk Sell
Email capabilities
Native email workflows and tracking.
Zendesk Sell leads on email capabilities (6/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
Apptivo6/10Zendesk Sell7/10 - Zendesk Sell
Reporting
Reporting and forecasting quality.
Zendesk Sell leads on reporting (6/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
Apptivo6/10Zendesk Sell7/10 - Apptivo
Customization
Fields, workflows, and configurability.
Apptivo leads on customization (7/10 vs 6/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
Apptivo7/10Zendesk Sell6/10 - Zendesk Sell
Integrations
Important third-party integrations.
Zendesk Sell leads on integrations (6/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
Apptivo6/10Zendesk Sell8/10 - Tie
Administration
Admin overhead and ongoing maintenance.
Apptivo and Zendesk Sell are close on administration (6/10 vs 6/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
ApptivoTieZendesk SellTie - Zendesk Sell
Scalability
Fit as team size and complexity grow.
Zendesk Sell leads on scalability (6/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
Apptivo6/10Zendesk Sell7/10 - Depends
Value for money
Capability relative to total cost of ownership.
Apptivo researched starting price $15/user/mo vs Zendesk Sell $19/user/mo. Better value depends on which features you need on that plan.
Apptivo8/10Zendesk Sell6/10
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