Apify vs ServiceNow
Compare Apify and ServiceNow on features, pricing, and buyer fit using the same researched criteria.
Apify
Actor platform for web scraping — Free $0 ($5 usage); Starter $29/mo ($26 annual); Scale $199; Business $999.
Best for
- • Teams that want ready-made or custom Actors rather than raw proxy ops
- • Developers who need compute + storage + proxy in one platform
- • Projects that benefit from Apify Store scrapers
Starting from $29.00/user/mo
Free plan available
VS
Our verdict
No universal winner. Choose based on which criteria matter most for your team.
Apify is better for
- ✓ Starting pricing
- ✓ Free plan
ServiceNow is better for
- ✓ Integrations
- ✓ Security & admin
Choose Apify if: Teams that want ready-made or custom Actors rather than raw proxy ops
Choose ServiceNow if: Enterprises standardising ITSM (and often HRSD/CSM) on one platform
ServiceNow
Enterprise ITSM / Now Platform — contact sales. 2026 ITSM tiers Foundation / Advanced / Prime with bundled Now Assist; no public list price.
Best for
- • Enterprises standardising ITSM (and often HRSD/CSM) on one platform
- • ITIL-mature shops that need CMDB + change at scale
- • Buyers with budget for implementation partners
Starting from $100.00/user/mo
No free plan
Feature comparison
Grouped feature support from verified product research for Apify and ServiceNow.
Capabilities
| Feature | Apify | ServiceNow | Winner |
|---|---|---|---|
| Incident management | Limited | Strong | ServiceNow |
| Change & problem management | Limited | Strong | ServiceNow |
| Service catalog | Limited | Strong | ServiceNow |
| Infrastructure monitoring | Limited | Moderate | ServiceNow |
| APM & distributed tracing | Limited | Limited | Tie |
| Log management | Limited | Moderate | ServiceNow |
| Source control & repos | Limited | Limited | Tie |
| CI/CD & automation | Moderate | Moderate | Tie |
| Hosting control panel | Limited | Limited | Tie |
| Proxy / web data network | Strong | Limited | Apify |
| ITSM AI assistance | Limited | Strong | ServiceNow |
| Developer AI assistance | Strong | Moderate | Apify |
| On-call & paging | Limited | Strong | ServiceNow |
| Enterprise security & SSO | Moderate | Strong | ServiceNow |
| Analytics & reporting | Strong | Strong | Tie |
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