SoftwareGlimpse

Apify vs BMC Helix ITSM

Compare Apify and BMC Helix ITSM on features, pricing, and buyer fit using the same researched criteria.

Independently recommendedLast updated Aug 18, 20266 evidence sources2 screenshotsHow we compare

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Apify

7.5/10

Actor platform for web scraping — Free $0 ($5 usage); Starter $29/mo ($26 annual); Scale $199; Business $999.

Best for

• Teams that want ready-made or custom Actors rather than raw proxy ops
• Developers who need compute + storage + proxy in one platform
• Projects that benefit from Apify Store scrapers

Starting from $29.00/user/mo

Free plan available

VS

Our verdict

No universal winner

No universal winner. Choose based on which criteria matter most for your team.

Apify is better for

✓ Starting pricing
✓ Free plan

BMC Helix ITSM is better for

✓ Integrations
✓ Security & admin

Choose Apify if: Teams that want ready-made or custom Actors rather than raw proxy ops

Choose BMC Helix ITSM if: Remedy-lineage estates moving to Helix ITSM

See detailed comparison ↓

BMC Helix ITSM

8.3/10

Enterprise ITSM (Helix / Remedy lineage) — no BMC.com list; AppExchange signal ~$114.75/named user/mo. Always RFP. Does not outrank ServiceNow 8.7.

Best for

• Remedy-lineage estates moving to Helix ITSM
• Enterprise RFP buyers comparing BMC Helix to ServiceNow and Ivanti
• ITIL-mature shops that will not self-serve a $19 agent tile

Starting from $115.00/user/mo

No free plan

Visit BMC Helix ITSM

Apify vs BMC Helix ITSM at a glance

Criterion-level leaders from verified research.

Full scorecard →

Scorecard preview

Criterion leaders based on verified research — open the Scorecard tab for evidence detail.

Starting pricingApify
Apify
BMC Helix ITSM
Free planApify
Apify
BMC Helix ITSM
User / licence minimumDepends
Apify
BMC Helix ITSM
IntegrationsBMC Helix ITSM
Apify
BMC Helix ITSM
Security & adminBMC Helix ITSM
Apify
BMC Helix ITSM

Which It Development is better for you?

Quick picks based on fit — not a universal ranking.

→ Apify
Best for starting pricing
Apify publishes a lower researched starting floor ($29/mo vs $115/mo for BMC Helix ITSM). Confirm currency, renewals, and add-ons — not a total TCO winner.
→ Apify
Best for free plan
Apify researches a free plan; BMC Helix ITSM does not research a free plan.
→ BMC Helix ITSM
Best for integrations
BMC Helix ITSM leads on integrations (8/10 vs 9/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
→ BMC Helix ITSM
Best for security & admin
BMC Helix ITSM leads on security admin (7/10 vs 9/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.

The biggest differences

Where the products diverge most clearly on verified criteria.

Starting pricing
Apify wins
Apify
Apify publishes a lower researched starting floor ($29/mo vs $115/mo for BMC Helix ITSM). Confirm currency, renewals, and add-ons — not a total TCO winner.
BMC Helix ITSM
Trails Apify on this criterion
Free plan
Apify wins
Apify
Apify researches a free plan; BMC Helix ITSM does not research a free plan.
BMC Helix ITSM
Trails Apify on this criterion
Integrations
BMC Helix ITSM wins
Apify
Trails BMC Helix ITSM on this criterion
BMC Helix ITSM
BMC Helix ITSM leads on integrations (8/10 vs 9/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
Security & admin
BMC Helix ITSM wins
Apify
Trails BMC Helix ITSM on this criterion
BMC Helix ITSM
BMC Helix ITSM leads on security admin (7/10 vs 9/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.

Which should you choose?

Choose Apify if

Teams that want ready-made or custom Actors rather than raw proxy ops
Developers who need compute + storage + proxy in one platform
Projects that benefit from Apify Store scrapers

Choose BMC Helix ITSM if

Remedy-lineage estates moving to Helix ITSM
Enterprise RFP buyers comparing BMC Helix to ServiceNow and Ivanti
ITIL-mature shops that will not self-serve a $19 agent tile

Related comparisons

Alternatives to consider

How we compare

A short look at the comparison process. Full methodology

1
Collect
Collect official product information, pricing, and product evidence.
2
Normalize
Map evidence to the same category evaluation criteria for both products.
3
Compare
Evaluate both products against identical criteria — ties and depends are allowed.
4
Explain
Show why each product wins, loses, or ties, with evidence behind the outcome.

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