SoftwareGlimpse

Apify vs BMC Helix ITSM

Compare Apify and BMC Helix ITSM on features, pricing, and buyer fit using the same researched criteria.

Independently recommendedLast updated Aug 18, 20266 evidence sources2 screenshotsHow we compare

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Apify

7.5/10

Actor platform for web scraping — Free $0 ($5 usage); Starter $29/mo ($26 annual); Scale $199; Business $999.

Best for

• Teams that want ready-made or custom Actors rather than raw proxy ops
• Developers who need compute + storage + proxy in one platform
• Projects that benefit from Apify Store scrapers

Starting from $29.00/user/mo

Free plan available

VS

Our verdict

No universal winner

No universal winner. Choose based on which criteria matter most for your team.

Apify is better for

✓ Starting pricing
✓ Free plan

BMC Helix ITSM is better for

✓ Integrations
✓ Security & admin

Choose Apify if: Teams that want ready-made or custom Actors rather than raw proxy ops

Choose BMC Helix ITSM if: Remedy-lineage estates moving to Helix ITSM

See detailed comparison ↓

BMC Helix ITSM

8.3/10

Enterprise ITSM (Helix / Remedy lineage) — no BMC.com list; AppExchange signal ~$114.75/named user/mo. Always RFP. Does not outrank ServiceNow 8.7.

Best for

• Remedy-lineage estates moving to Helix ITSM
• Enterprise RFP buyers comparing BMC Helix to ServiceNow and Ivanti
• ITIL-mature shops that will not self-serve a $19 agent tile

Starting from $115.00/user/mo

No free plan

Visit BMC Helix ITSM

Comparison scorecard

Criterion-by-criterion results for Apify and BMC Helix ITSM. Numeric bars appear only when both products have approved scores.

Starting pricing
Published floor price and what that floor actually includes.
Apify
Apify publishes a lower researched starting floor ($29/mo vs $115/mo for BMC Helix ITSM). Confirm currency, renewals, and add-ons — not a total TCO winner.
ApifyStronger
BMC Helix ITSMWeaker
Free plan
Whether a usable free plan is published, and what it gates.
Apify
Apify researches a free plan; BMC Helix ITSM does not research a free plan.
ApifyStronger
BMC Helix ITSMWeaker
User / licence minimum
Seat floors, per-employee minimums, and small-team pricing traps.
Depends
Check seat, agent, or licence minimums for Apify and BMC Helix ITSM on current vendor packaging.
ApifyDepends
BMC Helix ITSMDepends
Integrations
Important third-party integrations.
BMC Helix ITSM
BMC Helix ITSM leads on integrations (8/10 vs 9/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
Apify8/10
BMC Helix ITSM9/10
Security & admin
Admin controls, access, compliance posture, and security packaging.
BMC Helix ITSM
BMC Helix ITSM leads on security admin (7/10 vs 9/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
ApifyWeaker
BMC Helix ITSMStronger

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