Apify vs BMC Helix ITSM
Compare Apify and BMC Helix ITSM on features, pricing, and buyer fit using the same researched criteria.
Apify
Actor platform for web scraping — Free $0 ($5 usage); Starter $29/mo ($26 annual); Scale $199; Business $999.
Best for
- • Teams that want ready-made or custom Actors rather than raw proxy ops
- • Developers who need compute + storage + proxy in one platform
- • Projects that benefit from Apify Store scrapers
Starting from $29.00/user/mo
Free plan available
VS
Our verdict
No universal winner. Choose based on which criteria matter most for your team.
Apify is better for
- ✓ Starting pricing
- ✓ Free plan
BMC Helix ITSM is better for
- ✓ Integrations
- ✓ Security & admin
Choose Apify if: Teams that want ready-made or custom Actors rather than raw proxy ops
Choose BMC Helix ITSM if: Remedy-lineage estates moving to Helix ITSM
BMC Helix ITSM
Enterprise ITSM (Helix / Remedy lineage) — no BMC.com list; AppExchange signal ~$114.75/named user/mo. Always RFP. Does not outrank ServiceNow 8.7.
Best for
- • Remedy-lineage estates moving to Helix ITSM
- • Enterprise RFP buyers comparing BMC Helix to ServiceNow and Ivanti
- • ITIL-mature shops that will not self-serve a $19 agent tile
Starting from $115.00/user/mo
No free plan
Pros & cons
A balanced look at where each product shines — and where it falls short.
Apify
Strengths in greenPros
- Stronger on starting pricing
- Stronger on free plan
Cons
- Trails on integrations
- Trails on security & admin
Best for
Teams that want ready-made or custom Actors rather than raw proxy ops
BMC Helix ITSM
Trade-offs in redPros
- Stronger on integrations
- Stronger on security & admin
Cons
- Trails on starting pricing
- Trails on free plan
Best for
Remedy-lineage estates moving to Helix ITSM
Choose if…
Choose Apify if
- Teams that want ready-made or custom Actors rather than raw proxy ops
- Developers who need compute + storage + proxy in one platform
- Projects that benefit from Apify Store scrapers
Choose BMC Helix ITSM if
- Remedy-lineage estates moving to Helix ITSM
- Enterprise RFP buyers comparing BMC Helix to ServiceNow and Ivanti
- ITIL-mature shops that will not self-serve a $19 agent tile
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