Agile CRM vs Zendesk Sell
Compare Agile CRM and Zendesk Sell on features, pricing, and buyer fit using the same researched criteria.
Agile CRM
Freemium all-in-one CRM; Free (10 users), Starter from ~$8.99/user/mo on multi-year headline pricing.
Best for
- • All-in-one CRM with a free tier (10 users) and Starter/Regular/Enterprise plans for sales, marketing, and service
- • Affordable all-in-one CRM combining sales, marketing automation, and service for growing teams.
Starting from $8.99/user/mo
Free plan available
VS
Our verdict
There is no universal winner between Agile CRM and Zendesk Sell. Choose based on pipeline depth, automation, email and calling, reporting, and pricing trade-offs.
Agile CRM is better for
- ✓ Value for money
Zendesk Sell is better for
- ✓ Reporting
- ✓ Integrations
- ✓ Scalability
Tie
- • Ease of use
- • Pipeline management
- • Sales automation
Choose Agile CRM if: All-in-one CRM with a free tier (10 users) and Starter/Regular/Enterprise plans for sales, marketing, and service
Choose Zendesk Sell if: Sales CRM from Zendesk for teams that want pipeline management alongside the broader Zendesk customer experience stack.
Zendesk Sell
Zendesk Sell CRM; Team $19 through Enterprise $169/agent/mo annual.
Best for
- • Sales CRM from Zendesk for teams that want pipeline management alongside the broader Zendesk customer experience stack.
Starting from $19.00/user/mo
No free plan
Comparison scorecard
Criterion-by-criterion results for Agile CRM and Zendesk Sell. Numeric bars appear only when both products have approved scores.
- Tie
Ease of use
How quickly teams become productive.
Agile CRM and Zendesk Sell are close on ease of use (7/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
Agile CRM7/10Zendesk Sell7/10 - Tie
Pipeline management
Deal stages, visibility, and pipeline hygiene.
Agile CRM and Zendesk Sell are close on pipeline management (7/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
Agile CRM7/10Zendesk Sell7/10 - Tie
Sales automation
Automations that reduce repetitive sales work.
Agile CRM and Zendesk Sell are close on sales automation (7/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
Agile CRM7/10Zendesk Sell7/10 - Tie
Email capabilities
Native email workflows and tracking.
Agile CRM and Zendesk Sell are close on email capabilities (7/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
Agile CRM7/10Zendesk Sell7/10 - Zendesk Sell
Reporting
Reporting and forecasting quality.
Zendesk Sell leads on reporting (6/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
Agile CRM6/10Zendesk Sell7/10 - Tie
Customization
Fields, workflows, and configurability.
Agile CRM and Zendesk Sell are close on customization (6/10 vs 6/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
Agile CRM6/10Zendesk Sell6/10 - Zendesk Sell
Integrations
Important third-party integrations.
Zendesk Sell leads on integrations (6/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
Agile CRM6/10Zendesk Sell8/10 - Tie
Administration
Admin overhead and ongoing maintenance.
Agile CRM and Zendesk Sell are close on administration (6/10 vs 6/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
Agile CRMTieZendesk SellTie - Zendesk Sell
Scalability
Fit as team size and complexity grow.
Zendesk Sell leads on scalability (6/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
Agile CRM6/10Zendesk Sell7/10 - Agile CRM
Value for money
Capability relative to total cost of ownership.
Better for value for money
Agile CRM8/10Zendesk Sell6/10
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