SoftwareGlimpse

ACT! vs Insightly

Compare ACT! and Insightly on features, pricing, and buyer fit using the same researched criteria.

Independently recommendedLast updated Aug 20, 20266 evidence sources13 screenshotsHow we compare
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ACT! logo

ACT!

5.6/10

ACT! by Swiftpage SMB CRM; contact sales for current packaging (no invented list prices).

Best for

  • ACT! by Swiftpage — long-standing SMB CRM for contacts, calendars, and sales follow-up; pricing primarily contact-sales
  • Classic SMB CRM for managing contacts, activities, and sales follow-ups — especially familiar to established small businesses.

No free plan

VS

Our verdict

Our verdict

No universal winner

There is no universal winner between ACT! and Insightly. Choose based on pipeline depth, automation, email and calling, reporting, and pricing trade-offs.

ACT! is better for

  • Email capabilities

Insightly is better for

  • Ease of use
  • Pipeline management
  • Sales automation
  • Reporting

Choose ACT! if: ACT! by Swiftpage — long-standing SMB CRM for contacts, calendars, and sales follow-up; pricing primarily contact-sales

Choose Insightly if: Insightly fits many small-business CRM evaluations

See detailed comparison ↓
Insightly logo

Insightly

6.9/10

CRM plus project management for service-oriented SMBs, with automation and AI on higher plans.

Best for

  • Insightly fits many small-business CRM evaluations
  • Insightly is evaluated here as a CRM/sales tool
  • Insightly combines CRM and project management for service-oriented SMB teams.

Starting from $29.00/user/mo

No free plan

Comparison scorecard

Criterion-by-criterion results for ACT! and Insightly. Numeric bars appear only when both products have approved scores.

  • Ease of use

    How quickly teams become productive.

    Insightly

    Insightly leads on ease of use (6/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.

    ACT!6/10
    Insightly7/10
  • Pipeline management

    Deal stages, visibility, and pipeline hygiene.

    Insightly

    Insightly leads on pipeline management (6/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.

    ACT!6/10
    Insightly7/10
  • Sales automation

    Automations that reduce repetitive sales work.

    Insightly

    Insightly leads on sales automation (5/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.

    ACT!5/10
    Insightly7/10
  • Email capabilities

    Native email workflows and tracking.

    ACT!

    Stronger coverage across email sync, email tracking, email sequences, call functionality. editorial scores are close (6/10 vs 6/10).

    ACT!6/10
    Insightly6/10
  • Reporting

    Reporting and forecasting quality.

    Insightly

    Insightly leads on reporting (5/10 vs 6/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.

    ACT!5/10
    Insightly6/10
  • Customization

    Fields, workflows, and configurability.

    Insightly

    Insightly leads on customization (6/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.

    ACT!6/10
    Insightly7/10
  • Integrations

    Important third-party integrations.

    Insightly

    Insightly leads on integrations (5/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.

    ACT!5/10
    Insightly7/10
  • Administration

    Admin overhead and ongoing maintenance.

    Insightly

    Insightly leads on administration (6/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.

    ACT!Weaker
    InsightlyStronger
  • Scalability

    Fit as team size and complexity grow.

    Insightly

    Insightly leads on scalability (5/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.

    ACT!5/10
    Insightly7/10
  • Value for money

    Capability relative to total cost of ownership.

    Insightly

    Insightly leads on value for money (6/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.

    ACT!6/10
    Insightly8/10

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Affiliate disclosure: some links may be affiliate links. We may earn a commission at no extra cost to you. Rankings and scores are never based on commission. Full disclosure

Methodology disclosure: scores and recommendations follow SoftwareGlimpse evaluation criteria (version 1.0.0). Affiliate relationships do not determine rankings.

How we recommend: product claims are tied to recorded research where available.

AI-assisted disclosure: drafts may be AI-assisted from approved facts and assessments. Humans approve publishable editorial judgments. AI does not invent live prices or claim hands-on testing.