ACT! vs Bitrix24
Compare ACT! and Bitrix24 on features, pricing, and buyer fit using the same researched criteria.
ACT!
ACT! by Swiftpage SMB CRM; contact sales for current packaging (no invented list prices).
Best for
- • ACT! by Swiftpage — long-standing SMB CRM for contacts, calendars, and sales follow-up; pricing primarily contact-sales
- • Classic SMB CRM for managing contacts, activities, and sales follow-ups — especially familiar to established small businesses.
No free plan
VS
Our verdict
There is no universal winner between ACT! and Bitrix24. Choose based on pipeline depth, automation, email and calling, reporting, and pricing trade-offs.
ACT! is better for
- ✓ Email capabilities
- ✓ Administration
Bitrix24 is better for
- ✓ Pipeline management
- ✓ Sales automation
- ✓ Reporting
- ✓ Customization
Tie
- • Ease of use
Choose ACT! if: ACT! by Swiftpage — long-standing SMB CRM for contacts, calendars, and sales follow-up; pricing primarily contact-sales
Choose Bitrix24 if: Bitrix24 fits many small-business CRM evaluations
Bitrix24
Free-tier all-in-one CRM and collaboration suite with organization-based paid cloud plans.
Best for
- • Bitrix24 fits many small-business CRM evaluations
- • Bitrix24 is evaluated here as a CRM/sales tool
- • Bitrix24 is an all-in-one CRM and collaboration suite with a free tier and organization-based cloud pricing.
Starting from €0.00/user/mo
Free plan available
Comparison scorecard
Criterion-by-criterion results for ACT! and Bitrix24. Numeric bars appear only when both products have approved scores.
- Tie
Ease of use
How quickly teams become productive.
ACT! and Bitrix24 are close on ease of use (6/10 vs 6/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
ACT!6/10Bitrix246/10 - Bitrix24
Pipeline management
Deal stages, visibility, and pipeline hygiene.
Bitrix24 leads on pipeline management (6/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
ACT!6/10Bitrix247/10 - Bitrix24
Sales automation
Automations that reduce repetitive sales work.
Bitrix24 leads on sales automation (5/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
ACT!5/10Bitrix247/10 - ACT!
Email capabilities
Native email workflows and tracking.
Stronger coverage across email sync, email tracking, email sequences, call functionality. editorial scores are close (6/10 vs 6/10).
ACT!6/10Bitrix246/10 - Bitrix24
Reporting
Reporting and forecasting quality.
Bitrix24 leads on reporting (5/10 vs 6/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
ACT!5/10Bitrix246/10 - Bitrix24
Customization
Fields, workflows, and configurability.
Bitrix24 leads on customization (6/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
ACT!6/10Bitrix248/10 - Bitrix24
Integrations
Important third-party integrations.
Bitrix24 leads on integrations (5/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
ACT!5/10Bitrix247/10 - ACT!
Administration
Admin overhead and ongoing maintenance.
ACT! leads on administration (6/10 vs 5/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
ACT!StrongerBitrix24Weaker - Bitrix24
Scalability
Fit as team size and complexity grow.
Bitrix24 leads on scalability (5/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
ACT!5/10Bitrix248/10 - Bitrix24
Value for money
Capability relative to total cost of ownership.
Bitrix24 leads on value for money (6/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
ACT!6/10Bitrix248/10
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