PagerDuty vs Rootly
Compare PagerDuty and Rootly on features, pricing, and buyer fit using the same researched criteria.
PagerDuty
On-call / incident response — Free ≤5 responders; Professional $21/user/mo annual ($25 monthly); Business $41 ($49 monthly); Enterprise contact.
Best for
- • SRE/IT teams that need on-call schedules and paging
- • Orgs already sending alerts from Datadog/CloudWatch
- • Incident commanders who want a dedicated ops cloud
Starting from $21.00/user/mo
Free plan available
VS
Our verdict
There is no universal winner between PagerDuty and Rootly. Choose PagerDuty when SRE/IT teams that need on-call schedules and paging. Choose Rootly when Slack-first teams buying incident command at a published $20/user floor. Criterion scores come from approved SoftwareGlimpse editorial assessments and first-party research — not hands-on lab testing.
PagerDuty is better for
- ✓ Free plan
- ✓ Integrations
- ✓ Security & admin
Choose PagerDuty if: SRE/IT teams that need on-call schedules and paging
Choose Rootly if: Slack-first teams buying incident command at a published $20/user floor
Rootly
Incident response — Incident Response Essentials $20/user/mo; On-Call Essentials $20/user; Enterprise custom. Does not outrank PagerDuty 8.0.
Best for
- • Slack-first teams buying incident command at a published $20/user floor
- • Buyers who will add On-Call Essentials only if they need paging
- • Comparisons versus FireHydrant Pro $25 and incident.io Team $15
Starting from $20.00/user/mo
No free plan
Evidence & transparency
Sources and research process behind this comparison.
Sources
6
Criteria
5
Screenshots
6
Sources consulted
| Title | Product | Type |
|---|---|---|
| PagerDuty — Official Site | PagerDuty | official-product-page |
| PagerDuty Pricing | PagerDuty | official-pricing-page |
| PagerDuty pricing | PagerDuty | official-product-page |
| Rootly — Official Site | Rootly | official-product-page |
| Rootly Pricing | Rootly | official-pricing-page |
| Rootly pricing | Rootly | official-product-page |
Methodology steps
- 1Collect first-party product and pricing evidence
- 2Map both products to the same category criteria
- 3Record criterion outcomes with confidence and sources
- 4Publish only when editorial gates allow indexing
Methodology version 1.0.0.
Affiliate relationships never change comparison outcomes. We evaluate both products on the same criteria and allow ties when evidence does not support a universal winner.
Read full methodology →Some visit links may be affiliate links — we may earn a commission at no extra cost to you. Comparison outcomes are never based on commission.