Ooma vs respond.io
Compare Ooma and respond.io on features, pricing, and buyer fit using the same researched criteria.
Ooma
SMB VoIP (Ooma Office) — Essentials from $19.95/user/mo monthly; Pro $24.95; Pro Plus $29.95 — no annual lock-in.
Best for
- • Small businesses that want transparent monthly VoIP without annual contracts
- • Teams under ~15 seats needing receptionist, ring groups and optional queues
- • Buyers who prefer published Office seat floors over quote-only UCaaS
Starting from $19.95/user/mo
No free plan
VS
Our verdict
No universal winner. Choose based on which criteria matter most for your team.
Ooma is better for
- ✓ Number / country coverage
respond.io is better for
- ✓ Power dialer
- ✓ WhatsApp Business
- ✓ CRM / CTI integrations
- ✓ Routing & IVR
Choose Ooma if: Small businesses that want transparent monthly VoIP without annual contracts
Choose respond.io if: Support and growth teams that need WhatsApp plus other messaging channels in one inbox
respond.io
Omnichannel customer messaging platform (WhatsApp + other channels) with shared inbox and AI — Starter from $79/month annual-equivalent.
Best for
- • Support and growth teams that need WhatsApp plus other messaging channels in one inbox
- • Organisations running broadcasts and workflow automation across channels
- • Buyers who want AI Agents inside an omnichannel messaging platform
Starting from $79.00/user/mo
No free plan
Ooma vs respond.io pricing
Ooma researched starting price from $19.95/mo. respond.io researched starting price from $79/mo. Affiliate economics excluded.
Ooma
From $19.95/user/mo
respond.io
From $79.00/user/mo
Ooma
Starting from $19.95/user/mo
Free trial available
- Essentials$19.95/user/mo
- $19.95/user/month. Extension + local number, unlimited US/CA/Mexico/PR calling, virtual receptionist, ring groups, mobile apps.
- ProPopular$24.95/user/mo
- $24.95/user/month. Adds Ooma Meetings (25), call recording, SMS (account-wide caps), voicemail transcription, enhanced blocking.
- Pro Plus$29.95/user/mo
- $29.95/user/month. Call queues, CRM integrations, hot desking, larger meetings (100), expanded receptionist.
respond.io
Starting from $79.00/user/mo
Free trial available
- Starter$79.00/mo
- $79/month on yearly billing ($948/yr). Team & custom inboxes, AI Prompt/Assist, basic reports — omnichannel messaging entry.
- GrowthPopular$159.00/mo
- $159/month yearly ($1,908/yr). Broadcasts, workflow automation, AI Agents, advanced reports, Zapier/Make and developer API.
- Advanced$279.00/mo
- $279/month yearly ($3,348/yr). Multiple workspaces, SSO, webhooks, custom channels and advanced security.
- EnterpriseCustom
- Custom packaging — unlimited users, higher workspace/API limits. Contact sales.
Estimate your team cost
Monthly estimate from verified per-seat list pricing. Confirm on the vendor site before purchasing.
Ooma
$299.25/mo
respond.io
$1,185.00/mo
+$885.75/mo — respond.io costs more
Verified monthly unit prices · Aug 17, 2026
Prices in USD
Shown per user / month from verified list pricing.
Plans can change
Confirm live vendor rates before purchasing.
Add-ons may apply
Calling, SMS, or usage fees can add cost.
Independence
Affiliate status never changes pricing outcomes.
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