Choose respond.io when you need an omnichannel WhatsApp-capable shared inbox with workflows and AI — not a business phone system.
Starting price
$79.00/user/month
Free plan
No
Free trial
7 days
Best for
Support and growth teams that need WhatsApp plus other messaging channels in one inbox
SoftwareGlimpse review
8.2/10
Good
Official vendor demonstration of product surfaces. It supplements screenshots and editorial analysis — it is not independent SoftwareGlimpse testing.
This video is hosted on YouTube
This content is hosted by YouTube. The player loads only after you allow marketing cookies.
Official vendor tutorial
How respond.io presents the product in an official vendor video.
$79.00
per month (annual billing rate shown)
$79/month on yearly billing ($948/yr). Team & custom inboxes, AI Prompt/Assist, basic reports — omnichannel messaging entry.
$159.00
per month (annual billing rate shown)
$159/month yearly ($1,908/yr). Broadcasts, workflow automation, AI Agents, advanced reports, Zapier/Make and developer API.
$279.00
per month (annual billing rate shown)
$279/month yearly ($3,348/yr). Multiple workspaces, SSO, webhooks, custom channels and advanced security.
Custom
Contact sales
Custom packaging — unlimited users, higher workspace/API limits. Contact sales.
Verified captures from respond.io's product interface.
Official respond.io YouTube thumbnail showing platform UI.
Official respond.io YouTube thumbnail showing product UI
https://www.youtube.com/watch?v=685o-1cPqfY · Checked 2026-08-17
Choose respond.io when you need an omnichannel WhatsApp-capable shared inbox with workflows and AI — not a business phone system. Compare Wati for WhatsApp-specialist BSP packaging, Aircall/CallHippo when the real job is cloud phone, and a helpdesk when ticketing is primary over messaging conversion. Scores reflect first-party documentation as of 2026-08-17 — not hands-on product testing. Confirm current packaging, minimums and usage rates on the vendor site before purchase.
Bottom line
Starter $79, Growth $159, Advanced $279 per month on yearly billing ($948 / $1,908 / $3,348 per year) confirmed on respond.io/pricing 2026-08-17. Enterprise custom. Contact-based (MAC) packaging; channel/Meta fees extra. 7-day trial. High confidence.
| respond.io(this review) | Wati | Aircall | CallHippo | |
|---|---|---|---|---|
| Starting price | $79.00/user/month | $49.00/user/month | $30.00/user/month | $18.00/user/month |
| Free plan | No | No | No | Yes |
| Free trial | Yes | Yes | Yes | Yes |
Customer messaging
Answer customer SMS and chat as a team, with assignment and history instead of one person's phone.
Explore use case →WhatsApp support & sales
Run WhatsApp as a business channel with a shared inbox, approved templates, and broadcast rules.
Explore use case →respond.io may not be the best fit if…
Setup, implementation, migration, plans, and worth-it walkthroughs for this product.
