Nextiva vs OpenPhone
Compare Nextiva and OpenPhone on features, pricing, and buyer fit using the same researched criteria.
Nextiva
SMB-friendly unified business communications — Core $15, Engage $25, Scale $75 per user/month annual, with messaging apps including WhatsApp and a Contact Center ladder from $75/agent.
Best for
- • SMB/mid teams consolidating voice, chat and digital channels
- • Buyers who may need a contact-centre path later
Starting from $15.00/user/mo
No free plan
VS
Our verdict
Depends on suite vs specialist. Nextiva wins when you want all-in-one SMB/mid business communications (voice + meetings + messaging apps); OpenPhone wins when you want a modern shared phone with transparent pricing and AI answering without buying a full suite.
Nextiva is better for
- ✓ Power dialer
- ✓ WhatsApp Business
- ✓ Routing & IVR
- ✓ Analytics
Tie
- • Number / country coverage
- • CRM / CTI integrations
- • AI features
Choose Nextiva if: SMB/mid teams consolidating voice, chat and digital channels
Choose OpenPhone if: Teams that only need a modern shared business phone + SMS
OpenPhone
Modern SMB shared business phone (also branded Quo) with shared numbers, SMS and Sona AI — Starter from $15/user/month annual.
Best for
- • Teams that only need a modern shared business phone + SMS
- • Buyers who want included Sona AI answering on a simple ladder
Starting from $15.00/user/mo
No free plan
Nextiva vs OpenPhone pricing
Nextiva: Core $15, Engage $25, Scale $75 per user/month annual. OpenPhone: Starter $15, Business $23, Scale $35 per user/month annual. Research 2026-08-17.
Nextiva
From $15.00/user/mo
OpenPhone
From $15.00/user/mo
Nextiva
Starting from $15.00/user/mo
Free trial available
- Core$15.00/user/mo
- $15/user/month billed annually ($23 monthly). Cloud phone entry; call recording is an add-on on Core. Confirm 1–100 employee / 12-month SMB eligibility live.
- EngagePopular$25.00/user/mo
- $25/user/month billed annually ($50 monthly). Stronger messaging and engagement surface versus Core.
- Scale$75.00/user/mo
- $75/user/month billed annually. Higher-tier unified communications with AI capabilities; XBert AI add-on also published from $99/mo.
- Contact Center Essential$75.00/user/mo
- From $75/agent/month — separate contact-centre ladder. Power-dialer depth associated with CC Professional.
OpenPhone
Starting from $15.00/user/mo
Free trial available
- Starter$15.00/user/mo
- $15/user/month billed annually ($19 monthly). Shared business number, unlimited US/CA calling & SMS (fair use), voicemail transcripts, Sona AI baseline.
- BusinessPopular$23.00/user/mo
- $23/user/month annual ($33 monthly). Adds phone menus, automatic recording, AI summaries/transcripts on all calls, and deeper HubSpot/Salesforce CRM.
- Scale$35.00/user/mo
- $35/user/month annual ($47 monthly). AI call tags, dedicated onboarding and phone support for larger SMB rollouts.
Estimate your team cost
Monthly estimate from verified per-seat list pricing. Confirm on the vendor site before purchasing.
Nextiva
$225.00/mo
OpenPhone
$225.00/mo
Similar estimated cost
Verified monthly unit prices · Aug 17, 2026
Prices in USD
Shown per user / month from verified list pricing.
Plans can change
Confirm live vendor rates before purchasing.
Add-ons may apply
Calling, SMS, or usage fees can add cost.
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