New Relic vs SolarWinds Incident Response
Compare New Relic and SolarWinds Incident Response on features, pricing, and buyer fit using the same researched criteria.
New Relic
Observability — Free 100 GB ingest + 1 full user; Standard from $10 first full user then $99; data $0.40/GB after 100 GB; Pro $349/full user annual.
Best for
- • Teams that want APM + logs + infra in one ingest bill
- • Orgs that can live with 1–5 Standard full users
- • Buyers comparing usage-based observability to Datadog hosts
Starting from $10.00/user/mo
Free plan available
VS
Our verdict
No universal winner. Choose based on which criteria matter most for your team.
New Relic is better for
- ✓ Starting pricing
- ✓ Free plan
- ✓ Security & admin
Tie
- • Integrations
Choose New Relic if: Teams that want APM + logs + infra in one ingest bill
Choose SolarWinds Incident Response if: Teams that want on-call + incident response with a published Pro $15 annual floor
SolarWinds Incident Response
SolarWinds Incident Response (formerly Squadcast) — Pro $15/user/mo annual; Premium $24/user/mo annual; Enterprise contact; 14-day trial. Slug remains squadcast. Does not outrank PagerDuty 8.0.
Best for
- • Teams that want on-call + incident response with a published Pro $15 annual floor
- • Buyers comparing SolarWinds Incident Response (Squadcast) to incident.io, FireHydrant, and Rootly
- • Orgs that will spend the 14-day trial before committing
Starting from $15.00/user/mo
No free plan
Evidence & transparency
Sources and research process behind this comparison.
Sources
7
Criteria
5
Screenshots
7
Sources consulted
| Title | Product | Type |
|---|---|---|
| New Relic — Official Site | New Relic | official-product-page |
| New Relic Pricing | New Relic | official-pricing-page |
| New Relic pricing | New Relic | official-product-page |
| SolarWinds Incident Response — Official Site | SolarWinds Incident Response | official-product-page |
| SolarWinds Incident Response Pricing | SolarWinds Incident Response | official-pricing-page |
| SolarWinds Incident Response pricing | SolarWinds Incident Response | official-product-page |
| SolarWinds Incident Response (formerly Squadcast) | SolarWinds Incident Response | official-product-page |
Methodology steps
- 1Collect first-party product and pricing evidence
- 2Map both products to the same category criteria
- 3Record criterion outcomes with confidence and sources
- 4Publish only when editorial gates allow indexing
Methodology version 1.0.0.
Affiliate relationships never change comparison outcomes. We evaluate both products on the same criteria and allow ties when evidence does not support a universal winner.
Read full methodology →Some visit links may be affiliate links — we may earn a commission at no extra cost to you. Comparison outcomes are never based on commission.