SoftwareGlimpse

KrispCall vs Microsoft Teams

Compare KrispCall and Microsoft Teams on features, pricing, and buyer fit using the same researched criteria.

Independently recommendedLast updated Aug 18, 20268 evidence sources9 screenshotsHow we compare
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KrispCall logo

KrispCall

6.8/10

Budget global cloud telephony with virtual numbers across 100+ countries and a unified callbox — Essential from $12/user/month annual (up to 5 users); calls and SMS are pay-as-you-go.

Best for

  • Startups, agencies and remote teams that need virtual numbers in multiple countries cheaply
  • Small teams (up to 5 users) that want a real phone system for around $12/user/month
  • Sales teams that will move to Standard for the power dialer, monitoring and API access

Starting from $12.00/user/mo

No free plan

VS

Our verdict

Our verdict

No universal winner

No universal winner. Choose based on which criteria matter most for your team.

KrispCall is better for

  • Number / country coverage
  • Power dialer
  • Routing & IVR

Microsoft Teams is better for

  • CRM / CTI integrations
  • AI features

Tie

  • WhatsApp Business
  • Analytics

Choose KrispCall if: Startups, agencies and remote teams that need virtual numbers in multiple countries cheaply

Choose Microsoft Teams if: Organisations standardised on Microsoft 365 that need chat and meetings as the collaboration hub

See detailed comparison ↓
Microsoft Teams logo

Microsoft Teams

7.3/10

M365 collaboration hub (chat, meetings, files) with optional Teams Phone telephony add-on — free Teams tier exists; Phone Standard ~$10/user/month annual plus PSTN.

Best for

  • Organisations standardised on Microsoft 365 that need chat and meetings as the collaboration hub
  • Enterprises that may add Teams Phone later for PSTN without changing collaboration vendors
  • IT-led rollouts that prioritise identity, compliance and app ecosystem over dialer features

Starting from $0.00/user/mo

Free plan available

Screenshots

Verified product UI captures from research — never stock imagery.

KrispCall

Microsoft Teams

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How we recommend: product claims are tied to recorded research where available.

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