Jira vs Smartsheet
Compare Jira and Smartsheet on features, pricing, and buyer fit using the same researched criteria.
Jira
Atlassian Agile issue tracker for software teams — Free ≤10; Standard from ~$8.15/user/mo annual.
Best for
- • Software engineering / Agile teams
- • Orgs already on Atlassian
- • Regulated/enterprise software delivery
Starting from $8.15/user/mo
Free plan available
VS
Our verdict
There is no universal winner between Jira and Smartsheet. Choose Jira when Software engineering / Agile teams. Choose Smartsheet when Excel/spreadsheet-native PMOs. Criterion scores come from approved SoftwareGlimpse editorial assessments and first-party research — not hands-on lab testing.
Jira is better for
- ✓ Free plan
- ✓ Integrations
- ✓ Value for money
Smartsheet is better for
- ✓ Ease of use
- ✓ Collaboration
- ✓ Reporting
Tie
- • Timeline / Gantt
- • Automations
- • AI features
Choose Jira if: Software engineering / Agile teams
Choose Smartsheet if: Excel/spreadsheet-native PMOs
Smartsheet
Spreadsheet-style work management with Gantt, portfolios and automation — Pro from $9/member/mo annual.
Best for
- • Excel/spreadsheet-native PMOs
- • Ops teams needing Gantt + portfolios
- • Structured program reporting
Starting from $9.00/user/mo
No free plan
Comparison scorecard
Criterion-by-criterion results for Jira and Smartsheet. Numeric bars appear only when both products have approved scores.
- Depends
Starting pricing
Published floor price and what that floor actually includes.
Jira researched starting price from $8.15/mo; a free plan is researched; Smartsheet researched starting price from $9/mo. Seat minimums and AI credits can change TCO.
JiraDependsSmartsheetDepends - Depends
Seat / licence minimum
Minimum billed seats and how that changes small-team cost.
Check paid seat floors for Jira and Smartsheet on current vendor packaging.
JiraDependsSmartsheetDepends - Jira
Free plan
Whether a usable free plan is published, and what it gates.
Jira researches a free plan; Smartsheet does not research a free plan.
JiraStrongerSmartsheetWeaker - Smartsheet
Ease of use
How quickly teams become productive.
Smartsheet leads on ease of use (5/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
Jira5/10Smartsheet7/10 - Tie
Timeline / Gantt
Native timeline, Gantt, or dependency planning.
Jira and Smartsheet are close on timeline gantt (9/10 vs 9/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
Jira9/10Smartsheet9/10 - Tie
Automations
Rules, recipes, and workflow automations in the work OS.
Jira and Smartsheet are close on automations (8/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
Jira8/10Smartsheet8/10 - Smartsheet
Collaboration
Docs, comments, chat, proofing, and guest collaboration quality.
Smartsheet leads on collaboration (6/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
Jira6/10Smartsheet7/10 - Jira
Integrations
Important third-party integrations.
Jira leads on integrations (9/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
Jira9/10Smartsheet8/10 - Tie
AI features
Useful AI for the primary job — not marketing fluff.
Jira and Smartsheet are close on ai features (6/10 vs 6/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
Jira6/10Smartsheet6/10 - Smartsheet
Reporting
Reporting and forecasting quality.
Smartsheet leads on reporting (8/10 vs 9/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
Jira8/10Smartsheet9/10 - Jira
Value for money
Capability relative to total cost of ownership.
Jira leads on value for money (8/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
Jira8/10Smartsheet7/10
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