Ivanti Neurons for ITSM vs ServiceNow

Same-cluster peer comparison. Overall: Ivanti Neurons for ITSM 8 vs ServiceNow 8.7. Compare published pricing, ITSM, observability, source control, hosting, web data, security, and integrations.

Independently recommendedLast updated Aug 18, 20266 evidence sources2 screenshotsHow we compare

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Ivanti Neurons for ITSM

8/10

Enterprise ITSM (Ivanti Neurons / Service Manager) — contact sales. No public list. Does not outrank ServiceNow 8.7 / Freshservice 8.4.

Best for

• Ivanti Neurons for ITSM primary-job workflows

Starting from $95.00/user/mo

No free plan

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Our verdict

ServiceNow is the stronger overall fit

Same-cluster peer comparison. Overall: Ivanti Neurons for ITSM 8 vs ServiceNow 8.7.

ServiceNow is better for

✓ ITSM depth
✓ Observability depth
✓ Source control depth
✓ Hosting panel depth

Choose Ivanti Neurons for ITSM if: Ivanti Neurons for ITSM primary-job workflows

Choose ServiceNow if: ServiceNow primary-job workflows

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Stronger overall fit

ServiceNow

8.7/10

Enterprise ITSM / Now Platform — contact sales. 2026 ITSM tiers Foundation / Advanced / Prime with bundled Now Assist; no public list price.

Best for

• ServiceNow primary-job workflows

Starting from $100.00/user/mo

No free plan

Visit ServiceNow

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Frequently asked questions

Common buyer questions about Ivanti Neurons for ITSM vs ServiceNow.

ServiceNow is the stronger overall fit. Same-cluster peer comparison. Overall: Ivanti Neurons for ITSM 8 vs ServiceNow 8.7.

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