Ivanti Neurons for ITSM vs ServiceNow
Same-cluster peer comparison. Overall: Ivanti Neurons for ITSM 8 vs ServiceNow 8.7. Compare published pricing, ITSM, observability, source control, hosting, web data, security, and integrations.
Ivanti Neurons for ITSM
Enterprise ITSM (Ivanti Neurons / Service Manager) — contact sales. No public list. Does not outrank ServiceNow 8.7 / Freshservice 8.4.
Best for
- • Ivanti Neurons for ITSM primary-job workflows
Starting from $95.00/user/mo
No free plan
VS
Our verdict
Same-cluster peer comparison. Overall: Ivanti Neurons for ITSM 8 vs ServiceNow 8.7.
ServiceNow is better for
- ✓ ITSM depth
- ✓ Observability depth
- ✓ Source control depth
- ✓ Hosting panel depth
Choose Ivanti Neurons for ITSM if: Ivanti Neurons for ITSM primary-job workflows
Choose ServiceNow if: ServiceNow primary-job workflows
ServiceNow
Enterprise ITSM / Now Platform — contact sales. 2026 ITSM tiers Foundation / Advanced / Prime with bundled Now Assist; no public list price.
Best for
- • ServiceNow primary-job workflows
Starting from $100.00/user/mo
No free plan
Evidence & transparency
Sources and research process behind this comparison.
Sources
6
Criteria
10
Screenshots
2
Sources consulted
| Title | Product | Type |
|---|---|---|
| Ivanti Neurons for ITSM — Official Site | Ivanti Neurons for ITSM | official-product-page |
| Ivanti Neurons for ITSM Pricing | Ivanti Neurons for ITSM | official-pricing-page |
| Ivanti Neurons for ITSM | Ivanti Neurons for ITSM | official-product-page |
| ServiceNow — Official Site | ServiceNow | official-product-page |
| ServiceNow Pricing | ServiceNow | official-pricing-page |
| ServiceNow ITSM | ServiceNow | official-product-page |
Methodology steps
- 1Collect first-party product and pricing evidence
- 2Map both products to the same category criteria
- 3Record criterion outcomes with confidence and sources
- 4Publish only when editorial gates allow indexing
Methodology version 1.0.0.
Affiliate relationships never change comparison outcomes. We evaluate both products on the same criteria and allow ties when evidence does not support a universal winner.
Read full methodology →Some visit links may be affiliate links — we may earn a commission at no extra cost to you. Comparison outcomes are never based on commission.