Ivanti Neurons for ITSM vs PagerDuty
Compare Ivanti Neurons for ITSM and PagerDuty on features, pricing, and buyer fit using the same researched criteria.
Ivanti Neurons for ITSM
Enterprise ITSM (Ivanti Neurons / Service Manager) — contact sales. No public list. Does not outrank ServiceNow 8.7 / Freshservice 8.4.
Best for
- • Enterprises already in Ivanti endpoint/ITAM who want Neurons ITSM on the same gravity well
- • RFP buyers comparing Ivanti to ServiceNow and BMC Helix
- • Desks that will not self-serve a $19 Freshservice Starter
Starting from $95.00/user/mo
No free plan
VS
Our verdict
No universal winner. Choose based on which criteria matter most for your team.
Ivanti Neurons for ITSM is better for
- ✓ Security & admin
PagerDuty is better for
- ✓ Starting pricing
- ✓ Free plan
- ✓ Integrations
Choose Ivanti Neurons for ITSM if: Enterprises already in Ivanti endpoint/ITAM who want Neurons ITSM on the same gravity well
Choose PagerDuty if: SRE/IT teams that need on-call schedules and paging
PagerDuty
On-call / incident response — Free ≤5 responders; Professional $21/user/mo annual ($25 monthly); Business $41 ($49 monthly); Enterprise contact.
Best for
- • SRE/IT teams that need on-call schedules and paging
- • Orgs already sending alerts from Datadog/CloudWatch
- • Incident commanders who want a dedicated ops cloud
Starting from $21.00/user/mo
Free plan available
Ivanti Neurons for ITSM vs PagerDuty pricing
Ivanti Neurons for ITSM researched starting price from $95/mo. PagerDuty researched starting price from $21/mo; a free plan is researched. Affiliate economics excluded.
Ivanti Neurons for ITSM
From $95.00/user/mo
PagerDuty
From $21.00/user/mo
Ivanti Neurons for ITSM
Starting from $95.00/user/mo
No free trial evidenced
- Ivanti Neurons for ITSMPopularCustom
- ITSM / Service Manager on Neurons — custom quote. No published agent tile.
- Enterprise RFPCustom
- Named-agent, module, and endpoint-adjacent packaging via RFP — not a self-serve SKU.
PagerDuty
Starting from $21.00/user/mo
Free trial available
- Free$0.00/user/mo
- Up to 5 responders — basic alerting and one escalation policy.
- max users: 5
- ProfessionalPopular$21.00/user/mo
- $21/responder/mo annual ($25 monthly) — schedules, policies, integrations.
- Business$41.00/user/mo
- $41/responder/mo annual ($49 monthly) — analytics, advanced admin, higher limits.
- EnterpriseCustom
- Governance, provisioning depth, bundled add-ons — contact sales.
Estimate your team cost
Monthly estimate from verified per-seat list pricing. Confirm on the vendor site before purchasing.
Ivanti Neurons for ITSM
$1,425.00/mo
PagerDuty
$315.00/mo
+$1,110.00/mo — Ivanti Neurons for ITSM costs more
Verified monthly unit prices · Aug 18, 2026
Prices in USD
Shown per user / month from verified list pricing.
Plans can change
Confirm live vendor rates before purchasing.
Add-ons may apply
Calling, SMS, or usage fees can add cost.
Independence
Affiliate status never changes pricing outcomes.
Some visit links may be affiliate links — we may earn a commission at no extra cost to you. Comparison outcomes are never based on commission.