Ivanti Neurons for ITSM vs New Relic
Compare Ivanti Neurons for ITSM and New Relic on features, pricing, and buyer fit using the same researched criteria.

Ivanti Neurons for ITSM
Enterprise ITSM (Ivanti Neurons / Service Manager) — contact sales. No public list. Does not outrank ServiceNow 8.7 / Freshservice 8.4.
Best for
- • Enterprises already in Ivanti endpoint/ITAM who want Neurons ITSM on the same gravity well
- • RFP buyers comparing Ivanti to ServiceNow and BMC Helix
- • Desks that will not self-serve a $19 Freshservice Starter
Starting from $95.00/user/mo
No free plan
VS
Our verdict
No universal winner. Choose based on which criteria matter most for your team.
Ivanti Neurons for ITSM is better for
- ✓ Security & admin
New Relic is better for
- ✓ Starting pricing
- ✓ Free plan
Tie
- • Integrations
Choose Ivanti Neurons for ITSM if: Enterprises already in Ivanti endpoint/ITAM who want Neurons ITSM on the same gravity well
Choose New Relic if: Teams that want APM + logs + infra in one ingest bill

New Relic
Observability — Free 100 GB ingest + 1 full user; Standard from $10 first full user then $99; data $0.40/GB after 100 GB; Pro $349/full user annual.
Best for
- • Teams that want APM + logs + infra in one ingest bill
- • Orgs that can live with 1–5 Standard full users
- • Buyers comparing usage-based observability to Datadog hosts
Starting from $10.00/user/mo
Free plan available
Screenshots
Verified product UI captures from research — never stock imagery.
Ivanti Neurons for ITSM
No screenshots in this filter.
New Relic
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