incident.io vs Rootly
Compare incident.io and Rootly on features, pricing, and buyer fit using the same researched criteria.
incident.io
Incident response — Basic Free; Team $15/user/mo annual ($19 monthly); Pro $25/user; on-call add-on +$10–$20/user. Does not outrank PagerDuty 8.0.
Best for
- • Teams that want incident command in Slack more than a paging-first ops cloud
- • Buyers who will add on-call only if needed
- • Product-led incident response versus PagerDuty Professional seats
Starting from $15.00/user/mo
Free plan available
VS
Our verdict
There is no universal winner between incident.io and Rootly. Choose incident.io when Teams that want incident command in Slack more than a paging-first ops cloud. Choose Rootly when Slack-first teams buying incident command at a published $20/user floor. Criterion scores come from approved SoftwareGlimpse editorial assessments and first-party research — not hands-on lab testing.
incident.io is better for
- ✓ Starting pricing
- ✓ Free plan
Tie
- • Integrations
- • Security & admin
Choose incident.io if: Teams that want incident command in Slack more than a paging-first ops cloud
Choose Rootly if: Slack-first teams buying incident command at a published $20/user floor
Rootly
Incident response — Incident Response Essentials $20/user/mo; On-Call Essentials $20/user; Enterprise custom. Does not outrank PagerDuty 8.0.
Best for
- • Slack-first teams buying incident command at a published $20/user floor
- • Buyers who will add On-Call Essentials only if they need paging
- • Comparisons versus FireHydrant Pro $25 and incident.io Team $15
Starting from $20.00/user/mo
No free plan
incident.io vs Rootly pricing
incident.io researched starting price from $15/mo; a free plan is researched. Rootly researched starting price from $20/mo. Affiliate economics excluded.
incident.io
From $15.00/user/mo
Rootly
From $20.00/user/mo
incident.io
Starting from $15.00/user/mo
No free trial evidenced
- Basic$0.00/user/mo
- Free Basic — core incident response for small teams.
- TeamPopular$15.00/user/mo
- $15/user/mo billed annually ($19 monthly) — incident response team floor. On-call is a separate add-on.
- Pro$25.00/user/mo
- $25/user/mo — higher incident-response depth. Confirm live interval.
- EnterpriseCustom
- Custom governance, scale, and support — contact sales.
Rootly
Starting from $20.00/user/mo
No free trial evidenced
- Incident Response EssentialsPopular$20.00/user/mo
- $20/user/mo Incident Response Essentials — incident command floor. On-call is a separate $20 SKU.
- On-Call Essentials$20.00/user/mo
- $20/user/mo On-Call Essentials — paging sibling SKU, not included in Incident Response Essentials.
- EnterpriseCustom
- Custom governance, scale, and support — contact sales.
Estimate your team cost
Monthly estimate from verified per-seat list pricing. Confirm on the vendor site before purchasing.
incident.io
$225.00/mo
Rootly
$300.00/mo
+$75.00/mo — Rootly costs more
Verified monthly unit prices · Aug 18, 2026
Prices in USD
Shown per user / month from verified list pricing.
Plans can change
Confirm live vendor rates before purchasing.
Add-ons may apply
Calling, SMS, or usage fees can add cost.
Independence
Affiliate status never changes pricing outcomes.
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