HaloITSM vs SolarWinds Incident Response
Compare HaloITSM and SolarWinds Incident Response on features, pricing, and buyer fit using the same researched criteria.
HaloITSM
All-in-one ITSM — first-party UK calculator ~£66/agent/mo annual; onboarding packages extra. Does not outrank ServiceNow 8.7 / Freshservice 8.4.
Best for
- • IT teams that want an all-in-one per-agent ITSM calculator rather than edition ladders
- • UK/GBP buyers who will model £66 annual plus onboarding
- • Desks comparing HaloITSM to SysAid quotes and ManageEngine $13 Standard
Starting from $66.00/user/mo
No free plan
VS
Our verdict
No universal winner. Choose based on which criteria matter most for your team.
HaloITSM is better for
- ✓ Security & admin
SolarWinds Incident Response is better for
- ✓ Starting pricing
Tie
- • Integrations
Choose HaloITSM if: IT teams that want an all-in-one per-agent ITSM calculator rather than edition ladders
Choose SolarWinds Incident Response if: Teams that want on-call + incident response with a published Pro $15 annual floor
SolarWinds Incident Response
SolarWinds Incident Response (formerly Squadcast) — Pro $15/user/mo annual; Premium $24/user/mo annual; Enterprise contact; 14-day trial. Slug remains squadcast. Does not outrank PagerDuty 8.0.
Best for
- • Teams that want on-call + incident response with a published Pro $15 annual floor
- • Buyers comparing SolarWinds Incident Response (Squadcast) to incident.io, FireHydrant, and Rootly
- • Orgs that will spend the 14-day trial before committing
Starting from $15.00/user/mo
No free plan
Evidence & transparency
Sources and research process behind this comparison.
Sources
7
Criteria
5
Screenshots
3
Sources consulted
| Title | Product | Type |
|---|---|---|
| HaloITSM — Official Site | HaloITSM | official-product-page |
| HaloITSM Pricing | HaloITSM | official-pricing-page |
| HaloITSM pricing | HaloITSM | official-product-page |
| SolarWinds Incident Response — Official Site | SolarWinds Incident Response | official-product-page |
| SolarWinds Incident Response Pricing | SolarWinds Incident Response | official-pricing-page |
| SolarWinds Incident Response pricing | SolarWinds Incident Response | official-product-page |
| SolarWinds Incident Response (formerly Squadcast) | SolarWinds Incident Response | official-product-page |
Methodology steps
- 1Collect first-party product and pricing evidence
- 2Map both products to the same category criteria
- 3Record criterion outcomes with confidence and sources
- 4Publish only when editorial gates allow indexing
Methodology version 1.0.0.
Affiliate relationships never change comparison outcomes. We evaluate both products on the same criteria and allow ties when evidence does not support a universal winner.
Read full methodology →Some visit links may be affiliate links — we may earn a commission at no extra cost to you. Comparison outcomes are never based on commission.