Grafana Cloud vs Rootly
Compare Grafana Cloud and Rootly on features, pricing, and buyer fit using the same researched criteria.

Grafana Cloud
Managed Grafana observability — Free 10k series / 50 GB logs; Pro from $19/mo platform fee + usage ($6.50/1k series, $8/user).
Best for
- • Teams already fluent in Grafana/Prometheus
- • Startups that fit in the Free telemetry caps
- • Platform teams that want Mimir/Loki without operating it
Starting from $19.00/user/mo
Free plan available
VS
Our verdict
No universal winner. Choose based on which criteria matter most for your team.
Grafana Cloud is better for
- ✓ Free plan
Tie
- • Integrations
- • Security & admin
Choose Grafana Cloud if: Teams already fluent in Grafana/Prometheus
Choose Rootly if: Slack-first teams buying incident command at a published $20/user floor

Rootly
Incident response — Incident Response Essentials $20/user/mo; On-Call Essentials $20/user; Enterprise custom. Does not outrank PagerDuty 8.0.
Best for
- • Slack-first teams buying incident command at a published $20/user floor
- • Buyers who will add On-Call Essentials only if they need paging
- • Comparisons versus FireHydrant Pro $25 and incident.io Team $15
Starting from $20.00/user/mo
No free plan
Grafana Cloud vs Rootly at a glance
Criterion-level leaders from verified research.
Scorecard preview
Criterion leaders based on verified research — open the Scorecard tab for evidence detail.
- Starting pricingDepends
Grafana Cloud
Rootly
- Free planGrafana Cloud
Grafana Cloud
Rootly
- User / licence minimumDepends
Grafana Cloud
Rootly
- IntegrationsTie
Grafana Cloud
Rootly
- Security & adminTie
Grafana Cloud
Rootly
Which It Development is better for you?
Quick picks based on fit — not a universal ranking.
- → Grafana Cloud
Best for free plan
Grafana Cloud researches a free plan; Rootly does not research a free plan.
The biggest differences
Where the products diverge most clearly on verified criteria.
Free plan
Grafana Cloud winsGrafana Cloud
Grafana Cloud researches a free plan; Rootly does not research a free plan.
Rootly
Trails Grafana Cloud on this criterion
Which should you choose?
Choose Grafana Cloud if
- Teams already fluent in Grafana/Prometheus
- Startups that fit in the Free telemetry caps
- Platform teams that want Mimir/Loki without operating it
Choose Rootly if
- Slack-first teams buying incident command at a published $20/user floor
- Buyers who will add On-Call Essentials only if they need paging
- Comparisons versus FireHydrant Pro $25 and incident.io Team $15
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Alternatives to consider

Datadog
Observability suite — infrastructure, APM, logs, and security signals with consumption/host pricing; Infrastructure Pro from $15/host/mo annual.

New Relic
Observability — Free 100 GB ingest + 1 full user; Standard from $10 first full user then $99; data $0.40/GB after 100 GB; Pro $349/full user annual.

PagerDuty
On-call / incident response — Free ≤5 responders; Professional $21/user/mo annual ($25 monthly); Business $41 ($49 monthly); Enterprise contact.

incident.io
Incident response — Basic Free; Team $15/user/mo annual ($19 monthly); Pro $25/user; on-call add-on +$10–$20/user. Does not outrank PagerDuty 8.0.
How we compare
A short look at the comparison process. Full methodology
1
Collect
Collect official product information, pricing, and product evidence.
2
Normalize
Map evidence to the same category evaluation criteria for both products.
3
Compare
Evaluate both products against identical criteria — ties and depends are allowed.
4
Explain
Show why each product wins, loses, or ties, with evidence behind the outcome.
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- No invented scores or prices
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