Grafana Cloud vs Rootly
Compare Grafana Cloud and Rootly on features, pricing, and buyer fit using the same researched criteria.

Grafana Cloud
Managed Grafana observability — Free 10k series / 50 GB logs; Pro from $19/mo platform fee + usage ($6.50/1k series, $8/user).
Best for
- • Teams already fluent in Grafana/Prometheus
- • Startups that fit in the Free telemetry caps
- • Platform teams that want Mimir/Loki without operating it
Starting from $19.00/user/mo
Free plan available
VS
Our verdict
No universal winner. Choose based on which criteria matter most for your team.
Grafana Cloud is better for
- ✓ Free plan
Tie
- • Integrations
- • Security & admin
Choose Grafana Cloud if: Teams already fluent in Grafana/Prometheus
Choose Rootly if: Slack-first teams buying incident command at a published $20/user floor

Rootly
Incident response — Incident Response Essentials $20/user/mo; On-Call Essentials $20/user; Enterprise custom. Does not outrank PagerDuty 8.0.
Best for
- • Slack-first teams buying incident command at a published $20/user floor
- • Buyers who will add On-Call Essentials only if they need paging
- • Comparisons versus FireHydrant Pro $25 and incident.io Team $15
Starting from $20.00/user/mo
No free plan
Comparison scorecard
Criterion-by-criterion results for Grafana Cloud and Rootly. Numeric bars appear only when both products have approved scores.
- Depends
Starting pricing
Published floor price and what that floor actually includes.
Grafana Cloud researched starting price from $19/mo; a free plan is researched; Rootly researched starting price from $20/mo. Better value depends on plan rungs, currency, and add-ons.
Grafana CloudDependsRootlyDepends - Grafana Cloud
Free plan
Whether a usable free plan is published, and what it gates.
Grafana Cloud researches a free plan; Rootly does not research a free plan.
Grafana CloudStrongerRootlyWeaker - Depends
User / licence minimum
Seat floors, per-employee minimums, and small-team pricing traps.
Check seat, agent, or licence minimums for Grafana Cloud and Rootly on current vendor packaging.
Grafana CloudDependsRootlyDepends - Tie
Integrations
Important third-party integrations.
Grafana Cloud and Rootly are close on integrations (8/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
Grafana Cloud8/10Rootly8/10 - Tie
Security & admin
Admin controls, access, compliance posture, and security packaging.
Grafana Cloud and Rootly are close on security admin (7/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
Grafana CloudTieRootlyTie
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