Grafana Cloud vs PagerDuty
Compare Grafana Cloud and PagerDuty on features, pricing, and buyer fit using the same researched criteria.
Grafana Cloud
Managed Grafana observability — Free 10k series / 50 GB logs; Pro from $19/mo platform fee + usage ($6.50/1k series, $8/user).
Best for
- • Teams already fluent in Grafana/Prometheus
- • Startups that fit in the Free telemetry caps
- • Platform teams that want Mimir/Loki without operating it
Starting from $19.00/user/mo
Free plan available
VS
Our verdict
No universal winner. Choose based on which criteria matter most for your team.
PagerDuty is better for
- ✓ Integrations
- ✓ Security & admin
Tie
- • Free plan
Choose Grafana Cloud if: Teams already fluent in Grafana/Prometheus
Choose PagerDuty if: SRE/IT teams that need on-call schedules and paging
PagerDuty
On-call / incident response — Free ≤5 responders; Professional $21/user/mo annual ($25 monthly); Business $41 ($49 monthly); Enterprise contact.
Best for
- • SRE/IT teams that need on-call schedules and paging
- • Orgs already sending alerts from Datadog/CloudWatch
- • Incident commanders who want a dedicated ops cloud
Starting from $21.00/user/mo
Free plan available
Comparison scorecard
Criterion-by-criterion results for Grafana Cloud and PagerDuty. Numeric bars appear only when both products have approved scores.
- Depends
Starting pricing
Published floor price and what that floor actually includes.
Grafana Cloud researched starting price from $19/mo; a free plan is researched; PagerDuty researched starting price from $21/mo; a free plan is researched. Better value depends on plan rungs, currency, and add-ons.
Grafana CloudDependsPagerDutyDepends - Tie
Free plan
Whether a usable free plan is published, and what it gates.
Grafana Cloud researches a free plan; PagerDuty researches a free plan.
Grafana CloudTiePagerDutyTie - Depends
User / licence minimum
Seat floors, per-employee minimums, and small-team pricing traps.
Check seat, agent, or licence minimums for Grafana Cloud and PagerDuty on current vendor packaging.
Grafana CloudDependsPagerDutyDepends - PagerDuty
Integrations
Important third-party integrations.
PagerDuty leads on integrations (8/10 vs 9/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
Grafana Cloud8/10PagerDuty9/10 - PagerDuty
Security & admin
Admin controls, access, compliance posture, and security packaging.
PagerDuty leads on security admin (7/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
Grafana CloudWeakerPagerDutyStronger
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