Grafana Cloud vs PagerDuty
Compare Grafana Cloud and PagerDuty on features, pricing, and buyer fit using the same researched criteria.
Grafana Cloud
Managed Grafana observability — Free 10k series / 50 GB logs; Pro from $19/mo platform fee + usage ($6.50/1k series, $8/user).
Best for
- • Teams already fluent in Grafana/Prometheus
- • Startups that fit in the Free telemetry caps
- • Platform teams that want Mimir/Loki without operating it
Starting from $19.00/user/mo
Free plan available
VS
Our verdict
No universal winner. Choose based on which criteria matter most for your team.
PagerDuty is better for
- ✓ Integrations
- ✓ Security & admin
Tie
- • Free plan
Choose Grafana Cloud if: Teams already fluent in Grafana/Prometheus
Choose PagerDuty if: SRE/IT teams that need on-call schedules and paging
PagerDuty
On-call / incident response — Free ≤5 responders; Professional $21/user/mo annual ($25 monthly); Business $41 ($49 monthly); Enterprise contact.
Best for
- • SRE/IT teams that need on-call schedules and paging
- • Orgs already sending alerts from Datadog/CloudWatch
- • Incident commanders who want a dedicated ops cloud
Starting from $21.00/user/mo
Free plan available
Grafana Cloud vs PagerDuty pricing
Grafana Cloud researched starting price from $19/mo; a free plan is researched. PagerDuty researched starting price from $21/mo; a free plan is researched. Affiliate economics excluded.
Grafana Cloud
From $19.00/user/mo
PagerDuty
From $21.00/user/mo
Grafana Cloud
Starting from $19.00/user/mo
No free trial evidenced
- Free$0.00/user/mo
- 10k series, 50 GB logs/traces/profiles, 3 users, 14-day retention.
- Pro (platform fee)Popular$19.00/mo
- $19/mo platform fee plus usage above Free allowances.
- EnterpriseCustom
- Spend commit, SSO/audit, premium support — contact Grafana Labs.
PagerDuty
Starting from $21.00/user/mo
Free trial available
- Free$0.00/user/mo
- Up to 5 responders — basic alerting and one escalation policy.
- max users: 5
- ProfessionalPopular$21.00/user/mo
- $21/responder/mo annual ($25 monthly) — schedules, policies, integrations.
- Business$41.00/user/mo
- $41/responder/mo annual ($49 monthly) — analytics, advanced admin, higher limits.
- EnterpriseCustom
- Governance, provisioning depth, bundled add-ons — contact sales.
Estimate your team cost
Monthly estimate from verified per-seat list pricing. Confirm on the vendor site before purchasing.
Grafana Cloud
$285.00/mo
PagerDuty
$315.00/mo
+$30.00/mo — PagerDuty costs more
Verified monthly unit prices · Aug 18, 2026
Prices in USD
Shown per user / month from verified list pricing.
Plans can change
Confirm live vendor rates before purchasing.
Add-ons may apply
Calling, SMS, or usage fees can add cost.
Independence
Affiliate status never changes pricing outcomes.
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