Freshsales vs Zoho CRM
Compare Freshsales and Zoho CRM on features, pricing, and buyer fit using the same researched criteria.
Freshsales
Freshworks sales CRM for lead management and pipeline workflows.
Best for
- • Growth plan pricing and AI-assisted CRM fit SMB sales
- • Pro/Enterprise add scoring, sequences, territories, forecasting, sandbox
- • Sales CRM with phone/email/chat engagement
Starting from $9.00/user/mo
No free plan
VS
Our verdict
There is no universal winner between Freshsales and Zoho CRM. Choose based on pipeline depth, automation, email and calling, reporting, and pricing trade-offs.
Freshsales is better for
- ✓ Sales automation
- ✓ Email capabilities
- ✓ Reporting
Zoho CRM is better for
- ✓ Integrations
- ✓ Value for money
Tie
- • Ease of use
- • Pipeline management
- • Customization
Choose Freshsales if: Growth plan pricing and AI-assisted CRM fit SMB sales
Choose Zoho CRM if: Free/Standard pricing and feature set fit SMB sales motions
Zoho CRM
Affordable multi-edition sales CRM with free tier, automation, and Zia AI across Standard through Ultimate.
Best for
- • Free/Standard pricing and feature set fit SMB sales motions
- • Professional/Enterprise cover automation and reporting for growing teams
- • Sales CRM pipelines and automation are the core product story
Starting from $0.00/user/mo
Free plan available
Freshsales vs Zoho CRM pricing
Researched list starting prices: Freshsales from $9/user/mo; Zoho CRM from $0/user/mo. Confirm live vendor pricing before buying.
Freshsales
From $9.00/user/mo
Zoho CRM
From $0.00/user/mo
Freshsales
Starting from $9.00/user/mo
Free trial available
- GrowthPopular$9.00/user/mo
- Pro$39.00/user/mo
- Enterprise$59.00/user/mo
Zoho CRM
Starting from $0.00/user/mo
Free trial available
- Free$0.00/user/mo
- Standard$14.00/user/mo
- ProfessionalPopular$23.00/user/mo
- Enterprise$40.00/user/mo
- Ultimate$52.00/user/mo
Estimate your team cost
Monthly estimate from verified per-seat list pricing. Confirm on the vendor site before purchasing.
Freshsales · Growth
$135.00/mo
Zoho CRM · Standard
$0.00/mo
+$135.00/mo — Freshsales costs more
Verified monthly unit prices · Aug 13, 2026
Prices in USD
Shown per user / month from verified list pricing.
Plans can change
Confirm live vendor rates before purchasing.
Add-ons may apply
Calling, SMS, or usage fees can add cost.
Independence
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