Freshcaller vs Grasshopper
Compare Freshcaller and Grasshopper on features, pricing, and buyer fit using the same researched criteria.
Freshcaller
Freshworks cloud PBX for inbound voice support: a $0 agent plan plus pay-per-minute, Growth from $15/agent/month annual with 2,000 included incoming minutes, and routing automation higher up.
Best for
- • Support teams already standardising on Freshworks (Freshdesk / Freshsales)
- • Teams that want to start voice support free and pay only for minutes
- • Inbound-heavy operations that need wait queues, transfers and SLA monitoring
Starting from $15.00/user/mo
Free plan available
VS
Our verdict
There is no universal winner between Freshcaller and Grasshopper. Choose Freshcaller when Support teams already standardising on Freshworks (Freshdesk / Freshsales). Choose Grasshopper when Solo operators and tiny teams that primarily need a professional virtual number. Criterion scores come from approved SoftwareGlimpse editorial assessments and first-party research — not hands-on lab testing.
Freshcaller is better for
- ✓ CRM / CTI integrations
- ✓ Routing & IVR
- ✓ Analytics
Grasshopper is better for
- ✓ AI features
Tie
- • Number / country coverage
- • Power dialer
- • WhatsApp Business
Choose Freshcaller if: Support teams already standardising on Freshworks (Freshdesk / Freshsales)
Choose Grasshopper if: Solo operators and tiny teams that primarily need a professional virtual number
Grasshopper
SMB virtual business numbers with extensions and apps — True Solo from $14/month annual (flat account, not per seat).
Best for
- • Solo operators and tiny teams that primarily need a professional virtual number
- • SMBs that want flat account pricing instead of per-seat UCaaS maths
- • Buyers replacing a personal mobile with a branded business line
Starting from $14.00/user/mo
No free plan
Freshcaller vs Grasshopper pricing
Freshcaller researched starting price from $15/mo; a free plan is researched. Grasshopper researched starting price from $14/mo. Affiliate economics excluded.
Freshcaller
From $15.00/user/mo
Grasshopper
From $14.00/user/mo
Freshcaller
Starting from $15.00/user/mo
Free trial available
- Free$0.00/user/mo
- $0/agent/month plus pay-per-minute call charges. Inbound caller ID, desktop notifications, call notes, custom greetings, call metrics and conversion properties.
- agent price monthly: 0
- pay per minute: true
- GrowthPopular$15.00/user/mo
- $15/agent/month billed annually plus per-minute charges. 2,000 included incoming minutes/month, number porting, wait queues, voicemail, warm/cold transfer, call recording; $2 day passes.
- included incoming minutes monthly: 2000
- day pass price: 2
- Pro$39.00/user/mo
- $39/agent/month billed annually. 3,000 included incoming minutes/month, holiday routing, call-centre agent statuses, routing automation, call conferencing, smart escalations; $7 day passes.
- included incoming minutes monthly: 3000
- day pass price: 7
- Enterprise$69.00/user/mo
- $69/agent/month billed annually. 5,000 included incoming minutes/month, speech-enabled IVR, abandoned-call metrics, service-level monitoring; $12 day passes.
- included incoming minutes monthly: 5000
- day pass price: 12
Grasshopper
Starting from $14.00/user/mo
Free trial available
- True Solo$14.00/mo
- From ~$14/month annual (medium confidence). 1 user, 1 number, 1 extension — simplest virtual business line.
- maximum seats: 1
- Solo PlusPopular$25.00/mo
- From ~$25/month annual. Unlimited users, 1 number, 3 extensions; unlocks recording, simultaneous ringing and IVR menus.
- Small Business$55.00/mo
- From ~$55/month annual (some sources cite higher — confirm live). 4 numbers, unlimited extensions.
Estimate your team cost
Monthly estimate from verified per-seat list pricing. Confirm on the vendor site before purchasing.
Freshcaller
$225.00/mo
Grasshopper
$210.00/mo
+$15.00/mo — Freshcaller costs more
Verified monthly unit prices · Aug 17, 2026
Prices in USD
Shown per user / month from verified list pricing.
Plans can change
Confirm live vendor rates before purchasing.
Add-ons may apply
Calling, SMS, or usage fees can add cost.
Independence
Affiliate status never changes pricing outcomes.
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